Drives external growth — collaborations, stores, pop-ups — and converts in-store walk-ins at Chhatarpur.
Role Description
Reports to : Founder
Key Responsibilities
Manage store & pop-up communication, retailer follow-ups, and contracts.
Handle walk-in customers at Chhatarpur studio; record, bill, and report conversions.
Lead influencer tie-ups and press mentions with Merchandiser.
Coordinate content days with Social-Media & Marketing teams.
Maintain CRM database and follow-up logs.
KPIs
KPI Target
Walk-in conversion rate ≥30 %
Store / pop-up partnerships 3–4 per month
Influencer / PR tie-ups 2 per month
Lead follow-up closure rate ≥15 %
Customer satisfaction rating 9 / 10
CRM updates 100 % weekly
Qualifications
Strong skills in Communication and Strategic Communications
Expertise in Brand Management and Integrated Marketing, ideally from FMS.
Proven ability to manage multiple projects efficiently
Experience with analyzing market trends and applying insights to strategies
Bachelor’s degree in Marketing, Communications, Retail Management, or a related field
Proficiency in creating creative, compelling, and brand-aligned content
Brand Manager • Kanpur, India