Technical Lead / Architect

About the job :    Technical Lead / Architect

Career Level : Senior

Location : Remote / Contract / Offshore

Who We Are :

This is Nexgentek— where every challenge is an opportunity, and every solution is a masterpiece in the making. As a full-lifecycle IT company, we transcend mere delivery; we engineer success.

From inception to implementation, our seasoned expertise shepherds every phase of the journey. Be it planning, analysis, design, development, testing, or the seamless transition to production, we stand as steadfast partners in our clients’ progress.

At Nexgentek, quality isn't a mere aspiration—it's our ethos. Rooted in Tech Advisory, our methodology is guided by insights that spark transformative outcomes. We recognize the paramount importance of talent retention. Through a steadfast commitment to work-life balance, competitive remuneration packages, and an optimized operational model, we ensure our team remains as exceptional as our services.

Step into Nexgentek, where innovation meets precision, and together, let's sculpt the future of technology with finesse and distinction.

Requirements Key Responsibilities

Design and architect VoIP / SIP protocol–based systems with high availability and interoperability.

Conduct root cause analysis and implement solutions for complex system issues.

Lead and mentor a technical team of 10+ members, ensuring delivery excellence.

Prepare and present technical documentation and executive-level presentations.

Collaborate with cross-functional stakeholders to develop and enhance video calling systems.

Must-Have Skills & Experience

8+ years of hands-on experience in VoIP / SIP protocol architecture and implementation.

Proven expertise in system design and root cause analysis .

Demonstrated leadership of 10+ person technical teams .

Strong ability to produce technical documentation and executive presentations .

Solid experience with video calling systems .

Nice-to-Have Skills

Knowledge of WebRTC for interoperability.

Experience in the VRS (Video Relay Service) industry .

Familiarity with Sorenson products .

Exposure to AWS infrastructure for scalable deployments.

Benefits

What’s in it for you :

At Nexgentek we prioritize your well-being and professional growth. Here's what you can expect :

• Achieve a healthy work-life balance.
• Competitive compensation and abundant growth opportunities.
• Enjoy a standard 5-day workweek with 2 fixed weekly offs.
• Experience an employee-centric environment with supportive policies.
• Benefit from family-friendly and flexible work arrangements.
• Access our Performance Advancement and Career Enhancement (PACE) initiative and discover opportunities for both personal and professional growth. From tailored career development plans to expert counseling services, PACE empowers you to chart your course to success with confidence and clarity.

Elevate your career trajectory with our Learning & Development (L&D) program. Join our team and embark on a transformative journey of upskilling and self-discovery. With continuous learning as your compass, you'll not only enhance your expertise but also open doors to new opportunities, paving the way for career growth and fulfillment.

Please note : At Nexgentek, we value the importance of collaboration, learning, and fostering connections with clients, peers, leaders, and communities. While some in-person engagement may be required for certain roles, we are committed to providing flexibility to accommodate your individual work-life balance needs.

As an equal opportunities employer, Nexgentek welcomes and encourages applications from all members of society. We are dedicated to creating an inclusive environment where diversity is celebrated, and individuals are valued for their unique perspectives and contributions. We do not discriminate on the basis of race, religion or belief, ethnicity, disability, age, citizenship, marital or civil partnership status, sexual orientation, or gender identity.