Program Manager (Immediate joiner)Jive Jar • Hyderabad, Telangana, India
Program Manager (Immediate joiner)
Jive Jar • Hyderabad, Telangana, India
1 day ago
Job descriptionAct as the single point of contact between founders, marketing, design, operations, and tech teams. Translate business requirements into clear briefs for execution teams. Ensure inter-departmental alignment to avoid communication gaps. Conduct daily / weekly check-ins, reviewing blockers and priorities. Interact directly with founders and on-ground stakeholders to gather requirements. Assess urgency, business impact, and dependencies to prioritize tasks. Convert unstructured asks into structured SOP-ready requirements. Maintain a centralized requirement log with timelines and owners. Implement SOPs to standardize delivery across outlets and teams. Perform quality checks before anything goes out to stakeholders. Establish approval workflows, review cycles, and feedback mechanisms. Ensure consistency, clarity, and brand alignment across all deliverables. Provide clear and timely updates to leadership and stakeholders. Prepare weekly reports, dashboards, and program performance summaries. Present risk assessments, mitigation plans, and progress insights. Maintain solid documentation for all programs and processes. Identify risks, bottlenecks, and capacity gaps early. Facilitate quick decision-making to keep programs on track. Resolve escalations from design, marketing, and operations teams proactively. Ensure uninterrupted progress across all workstreams. Track KPIs for all programs and team functions. Improve workflow efficiency, turnaround time, and output quality. Identify and fix repeated inefficiencies, communication gaps, and process breakdowns. Evaluate program impact on brand growth and operational success. Strong analytical and structured problem-solving skills. Excellent communication and stakeholder management abilities. Ability to manage multiple critical programs simultaneously. Deep understanding of workflows across design, marketing, tech, and operations. Strong documentation, planning, and governance skillset. High ownership with proactive thinking and accountability. Project Management (Asana / ClickUp / Monday) Documentation & Tracking (Google Sheets, Notion, Docs) Communication (Slack / WhatsApp / Email) Reporting dashboards (Google Data Studio, internal trackers) Turnaround Time (TAT) on all deliverables On-time program completion percentage Stakeholder satisfaction Reduction in rework and escalations SOP & process compliance Clarity and efficiency of communication
Program Manager – Job Title
Location : Gachibowli, Hyderabad (India Office)
Work Mode : Hybrid — 5 days in office + 1 day WFH (Saturday)
Timings : 8 : 00 PM – 5 : 00 AM IST (US Shift)
Role Overview
The Program Manager is responsible for planning, coordinating, and executing end-to-end programs across operations, marketing, design, technology, and outlet-level requirements. This role acts as the central command center — ensuring that every project moves from requirement to execution with clarity, speed, and zero ambiguity. The Program Manager manages cross-functional teams, aligns stakeholders, monitors progress, and ensures the successful delivery of high-impact outcomes across all brands.
Core Responsibilities
1. Program Planning & Execution
- Break down high-level business goals into structured, actionable programs.
- Create program timelines, milestones, deliverables, and accountability charts.
- Implement standardized processes across all teams to maintain consistency.
- Track progress across multiple programs and ensure timely delivery.
2. Cross-Functional Coordination
3. Requirement Gathering & Prioritization
4. Governance & Quality Control
5. Communication & Reporting
6. Problem Solving & Issue Resolution
7. Performance Monitoring & Optimization
Skills Required
Tools & Systems
Key KPIs
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Program Manager • Hyderabad, Telangana, India
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