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Technical Presales Manager
TecSightBengaluru, Karnataka, India12 hours ago
Job descriptionCreate implementation plans , migration waves, rollback criteria, and acceptance tests. Lead delivery kickoffs ; brief PMs / engineers; finalize RACI, RAID, and cutover plans. Validate bill of materials (BOM / BOQ), licensing, and services estimates; protect margin. Provide governance during early sprints; ensure scope adherence and change control. Own all client-facing artifacts : SoW , proposals , RFP / RFI responses , HLD / LLD , SAD , TDM , risk register , assumptions / dependencies , effort & pricing models , presentations . Maintain a reusable proposal & diagram library (Visio / Lucidchart), reference architectures, and estimation templates. Ensure compliance with GSI partner frameworks, data privacy, and customer infosec requirements. Deliver persuasive executive presentations and demos to both technical and C-level audiences. 8–12+ years across presales / solutions for DWP / EUC, FSO, Infra, and Enterprise Networking / Wi-Fi. Hands-on with : M365 / Entra / Intune / SCCM , Autopilot / ABM, Azure / AWS foundations, VMware / Citrix , Cisco / Meraki / Aruba / Fortinet , SD-WAN , NAC / 802.1X , Zero Trust , ITSM (ServiceNow) . Strong understanding of SLA / OLA design , operational runbooks, monitoring / observability, and SRE / operability considerations. Structured discovery and requirements engineering; translating business outcomes to architectures and SoW scope. Costing & pricing, effort estimation, and TCO / ROI models; margin protection. Clear storytelling, whiteboarding, and objection handling; executive presence. Visio / Lucidchart, PowerPoint, Excel, Confluence / Jira, Git (for IaC samples), PowerShell; basic Terraform / Ansible familiarity a plus. Networking / Wireless : CCNP / CCNA, Aruba ACMP / ACSA, CWNA / CWSP, Fortinet NSE 4 / 5. Cloud / Infra : Azure AZ-104 / AZ-305, AWS SysOps / Architect, VMware VCP, Citrix CCE-V / CCP-V. Process : ITIL v4, PRINCE2 / PMP, TOGAF (preferred).
Employer : Tecsight
Location : Pune / Bangalore
Function : Solutions Engineering / Presales
Reports to : Director, Solutions Engineering (or VP Sales)
Clients : Global System Integrators (GSIs) and their enterprise end-customers
Travel : ~25–40% (client workshops, PoCs, partner events)
Role Summary
Own end-to-end presales across Digital Workplace (DWP) , Field Service Operations (FSO) , IT Infrastructure , Networking & Wireless . You’ll qualify opportunities with GSIs, lead discovery, architect fit-for-purpose solutions, run PoCs, and produce all sales / technical documentation through to delivery handover—balancing business outcomes, technical depth, cost, and delivery risk.
Primary Responsibilities
1) Presales & Solutioning (Core)
- Lead discovery with GSIs and enterprise customers : current-state assessment, requirements, success criteria, risks, and constraints.
- Architect solutions across :
- DWP / EUC : Windows / macOS, M365 / Entra ID, Intune / SCCM, Autopilot / ABM, VDI (Citrix / VMware), app packaging, device lifecycle, collaboration, identity & conditional access, Zero Trust principles.
- FSO : Field service tooling / workflows, mobile device management, offline / edge constraints, rugged devices, parts logistics integrations, shift / crew scheduling, service KPIs.
- IT Infrastructure : Hybrid cloud (Azure / AWS / GCP), AD / Entra, backup / DR, virtualization (VMware / Hyper-V), storage, server builds, patching / automation (PowerShell / Terraform / Ansible).
- Networking & Wireless : Campus / branch LAN, Wi-Fi 5 / 6 / 6E / 7 , SD-WAN, NAC / 802.1X, segmentation, DNS / DHCP / IPAM, WAN optimization; vendors e.g., Cisco / Meraki, HPE Aruba, Juniper, Fortinet, Palo Alto.
- Produce HLD / LLD , integration maps, security controls, capacity models, and TCO / ROI .
- Run PoCs / pilots and bake-offs; define success metrics; document outcomes and next steps.
- Build competitive positioning and win themes aligned to each GSI’s methodology and offerings.
2) Implementation Orchestration & Handover
3) Sales Documentation & Governance
Required Experience & Skills
Technical
Consulting & Commercial
Tools
Certifications (nice to have)
#tecsight #itservices
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Technical Manager • Bengaluru, Karnataka, India
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