Director- HR Shared Services

Job Title : Director- HR Shared Services

Skills : Onboarding, HR Shared Services, HR Operations, Global Mobility

Experience : 15+ Yrs

Location : Greater Noida

We at Coforge Hiring for Director- Human Resource with the following skillset

Key Responsibilities

HR Service Delivery

Lead and manage all HR Shared Services functions including Onboarding , Global Mobility, employee data management, HRIS and employee Helpdesk

Ensure consistent and efficient delivery of HR services across all business units and geographies

Develop and maintain service level agreements (SLAs) and key performance indicators (KPIs).

Process Optimization & Continuous Improvement

Streamline HR processes and drive standardization across the organization

Implement best practices to enhance service delivery and operational excellence

Identify opportunities for automation and efficiency gains

Leadership & Stakeholder Management

Lead and mentor a team of HR Shared Services professionals

Act as a key liaison between HR, business units, and external service providers

Build strong stakeholder relationships and ensure alignment with organizational goal.

Experience :

15+ years of HR experience, including 5+ years in HR Shared Services leadership

Proven track record in building and scaling shared services organizations

Strong expertise in HR operations, Onboarding ,HR compliance, and HRIS

Exceptional leadership, process improvement, and change management skills

Required Qualifications : Bachelor’s degree in HR, Business Administration, or related field (Master’s preferred)