Job Description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Third Party Risk and Oversight Manager, MENAT
Business : GCOO
Principal Responsibilities
Wealth and Personal Banking (WPB) :
External Third party :
- Completion of IRQ and RRQ risks, ABC compliance, Control tasks, ensure HITs if any on World check have been discounted for and all approvals held on ARCHER.
- Approval to proceed (ATP) activity for any new and renewed engagements on ARCHER.
- TPSR reviews with all open findings closed or risk accepted by risk owner.
- Linking of relevant Third-party operating key controls with applicable risks and controls on HELIOS.
- Exceptions highlighted in Group MI addressed and closed.
- Support and guidance to all TPEMS for completion of their activities for APPIAN, ARCHER, TPSR reviews, SNOW requests, Outsourcing governance, DATAVISA, risk acceptance approvals.
- Mandatory training and attestation completed by all TPEMS within timelines.
- Active representation in TPRO Regional Monthly forum and other Governance forums including regional and Global ones.
- Liaising with the GTPM Hub, Third party support team, Regional Procurement, Global TPRO and third-party Risk (2LoD) on behalf of his / her respective Global Business or Global Function.
- Management of the contract expiry process.
Internal Third Party :
Governance and oversight around completion of periodic reviews as per ITP SOP.Follow up with the country SRO delegates for approval of all services within 60 days.Liaising with ITP SMEs on issues, queries that require clarification.Active representation in ITP Regional Monthly forum and other Governance forums including Global ones.Review, and provide approvals for all outsourcing assessments of ITP services on APPIAN.Non- traditional third parties :
Review of third party expiring / expired contracts to ensure NIL expiries.Ensure relevant approvals, screening evidence and copies of duly signed contracts in place before onboarding any new NTTP.Assessment of Outsourcing and Materiality for any new type of NTTP.Up to date updates on the Global register and NTTP workflow tool for all NTTPS in MENAT.Control tasks, IRQ refresh completion in line with the IRQ and materiality rating for all NTTPS.NTTP process document is up to date.Governance and oversight :
Manage and closure of all actions on BAU activities as per the agreed timelines.MENAT lead for any project pertaining to Third party run by Group / Region / Country.Timely escalation of all material issues to relevant risk owners / senior management.Closely monitor the new and deletion of TPEMS as per the rationalization exercise and ensure the TPEM list on sharepoint is up to date.Bi- Weekly calls with country TPROs and monthly sessions with all TPEMs to discuss any issues, exceptions, Project updates, best practice etc.Review of all the GLOBAL and Regional MSIIs and its applicability for MENAT which also includes discussions and concurrence with risk stewards.Circulation of External Third-party Monthly Exceptions Dashboard to all relevant stakeholders and senior management.Submissions of an overview of third-party risk management in various Governance forums.Point of contact for third party risk related matters for his / her Global Business or Global FunctionClosure of CMAs on HELIOS for third party, AB&C and Tax as control owner delegateAnnual ETP RCA refresh.Wholesale and COO (External Third party) :
Adequate governance and oversight over risk and ongoing performance management activities which include - Archer Findings Management, Outstanding RRQs, ISR Residual Risk Assessment not captured, Pending Contract, Expiry of contracts.Adequate governance to ensure all risks associated are managed within appetite and issues escalated wherever appropriate and local procedures followed for internal escalations.Review and circulation of exceptions to all TPEMS, TPROs as and when forwarded by HUB team.Approval to proceed checklist provided to TPRO for new and renewals.Bi- weekly calls with the relevant TPROs.Wholesale and Risk and Compliance (Internal Third party) :
Oversight around completion of periodic reviews as per ITP SOPs.Follow up with the country SRO delegates for approval of all services within 60 days.Support SRODs in completion of Annual reviews and pending services on APPIAN (risk assessments; related due diligence and obtaining of formal approvals).Liaising with ITP SMEs on issues, queries that require clarification.Providing support and guidance to all SRODs and SROs in case of any assessments, approvals on APPIAN.Requirements
Educated to graduate degree levelExcellent analytical, communication and interpersonal skillsAbility to work effectively with a diverse number of stakeholders across teamsOrganised, with the ability to handle multiple deliverables simultaneouslyAble to work independently and proactivelyProven ability to articulate complex issues concisely and in simple languageExcellent stakeholder management, relationship management, collaboration and influencing skillsProven ability to work well under pressure, demonstrate flexibility and adapt to rapidly changing priorities and tasks that are often highly restricted, wide ranging, complex and time-sensitiveProven ability to contextualize people and financial data into business activities and conclusionsDemonstrate attention to detail, with proven problem-solving ability and managing conflicting rapidly changing priorities in a complex, high pressure, deadline-driven environmentOutstanding relationship management and influencing skills, with ability to negotiate and influence across networks of matrixed stakeholders, with knowledge on when and how to re-priorities, mitigate or escalateAble to set and manage expectations with senior management teams across different geographies, whilst balancing local requirementsStrong understanding of the bank and its strategy, structures, and processesExperience in working in third party risk management is an advantageYou'll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.'
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Issued By HSBC Electronic Data Processing (India) Private LTDSkills Required
Appian, Snow, Compliance, Risk Assessment, Third Party Risk Management, Archer, Stakeholder Management, Governance