ServiceNow Developer

Job Position : ServiceNow Developer ITIL / ITSM

Location : PAN.

Experience : 5+ to 10+ Years

Must have : ServiceNow ITIL / ITSM Expert

Requirements :

• ServiceNow Implementation Specialist (CIS ITSM), Admin (CSA) and Developer (CAD)
• Certified on at least 1 ServiceNow Mainline certification e.g. CMDB, Discovery, Event, Workspace etc
• Knowledge of ITIL methodologies and processes and modules such as Asset, Incident, Change, Problem, Knowledge, and Service Catalog, aligning IT services with business objectives.
• Knowledge of Service Management (ITSM) processes, including Service Level Agreement (SLA) management and workflow monitoring, ensuring business objectives are met efficiently
• Experience in Asset management and CMDB Implementation and Data Normalization.
• Experience with Core module (Incident, Problem, Service Request, Knowledge, Change, Service Portal) and on Event management and Discovery Modules.
• Ability to create and Modify Workflows with experience in agent workspace design and implementation.
• Good at creating required information for Reporting, and Dashboards.
• Hands on experience with Java Scripting.
• Experience in application design, development and deployment with the Service-now platform.
• Experience in migrating data from different tools into ServiceNow.