L2 Desktop & Networking Support Engineer
QpiAIamritsar, punjab, in12 hours ago
Job descriptionManage and troubleshoot LAN / WAN issues, DHCP / DNS, routing, switching & Wi-Fi. Configure and monitor VLANs, trunk / access ports, DHCP scopes, and DNS forwarders. Basic firewall operations (Sophos, Palo Alto) including : Rule modification NAT / Port forwarding IP whitelisting Monitoring logs & alerts Manage enterprise Wi-Fi (Netgear / Aruba / Cisco) including SSID setup, channel optimization, and guest network isolation. Basic administration of Linux systems (Rocky / Ubuntu / CentOS). Manage user accounts, permissions, SSH keys, sudoers, and systemd services. Troubleshoot server boot issues, LVM / partition management, disk alerts, and system performance. Support for hypervisors – VMware / Hyper-V / Harvester (basic operations). Support SOC 2, ISO 27001, CERT-In compliance activities. Maintain logs, monthly reports, patch status, antivirus compliance & asset inventory. Assist in vulnerability management, patch cycles & hardening checks. Ensure clear desk / clear screen, USB control, and access policies are followed. Assist in preparing audit evidence and documentation. Monitor servers, network devices, APs, printers, UPS & storage health (Nagios / Zabbix / PRTG). Manage IT assets, license tracking, vendor coordination, and procurement follow-up. Support meeting rooms (Wi-Fi, projectors, BenQ boards, VC setup). Provide support for office relocations, cabling, and hardware setups. Strong knowledge of Windows, macOS & Linux troubleshooting. Hands-on experience with VLANs, DHCP, DNS, switching (D-Link / Netgear / Aruba / Cisco). Familiar with firewalls : Sophos, Palo Alto, Fortinet (basic rule / NAT changes). Understanding of TCP / IP, routing, SSH, RDP, VPN, MTU, packet flow. Experience with ITSM tools, ticket handling, and incident / change management. Ability to generate and maintain compliance reports. RHCSA / RHCE, CCNA, Security+, or similar certifications. Experience with cloud platforms (AWS / Azure) – basic connectivity troubleshooting. Knowledge of hypervisors (VMware / Hyper-V / Harvester). Understanding of SOC 2, ISO 27001, CERT-In requirements. Strong communication and documentation skills. Ability to work independently and handle high-priority incidents. Customer-centric mindset with ownership & accountability. Problem-solving and analytical thinking. Bachelor’s degree in Computer Science, IT, Electronics, or related field. Relevant certifications preferred (RHCSA, CCNA, ITIL).
Role Overview
The L2 Desktop & Networking Support Engineer is responsible for providing advanced technical support for end-user systems, network operations, IT infrastructure, and security controls. This role involves troubleshooting complex issues, managing network devices, supporting Linux / Windows servers, and ensuring smooth day-to-day IT operations with a strong focus on compliance (SOC 2, ISO 27001, CERT-In).
Key Responsibilities
End-User & Desktop Support
- Provide L2 technical support for laptops / desktops (Windows, macOS, Linux).
- Troubleshoot OS, hardware, application, Outlook / Gmail, VPN, printing, and performance issues.
- Manage device onboarding / offboarding including user provisioning, access control, and asset updates.
- Install, configure, and patch OS & applications.
- Coordinate with L1 for escalations and closure of technical tickets.
Network Administration
Server & Linux Support
Security & Compliance Support
IT Infrastructure Operations
Required Skills
Good to Have
Soft Skills
Education
Create a job alert for this search
Desktop Support Engineer • amritsar, punjab, in
Related jobs
)
- Promoted
Desktop Support Specialist
ITC InfotechKapūrthala, Republic Of India, IN Job Opportunity Desktop Support Specialist at ITC Infotech.End user support (not remote support).Networking, DNS, LAN, WAN, DHCP, Outlook Configuration.
Kindly share the below details along with you...Show moreLast updated: 28 days ago
- Promoted
Technical Support Engineer
Atlassianamritsar, punjab, in Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 13 days ago
- Promoted
Senior Dell Boomi Integration Engineer
Maitsysamritsar, punjab, in Job Description : Senior Boomi Integration Engineer.Atom migration (on-prem → cloud), integration development, and ongoing support.
Senior Dell Boomi Integration Engineer.Boomi Atom to a cloud-hosted...Show moreLast updated: 1 day ago
- Promoted
Application Support Engineer (Chat / Email) - Trading Analytics Platform
Smirmatec Private Limitedamritsar, punjab, in Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months.
Incomplete applications (missing form or recording) will not be considered.SaaS o...Show moreLast updated: 11 days ago
- Promoted
Ericsson Packet Core Expert
Tangent Internationalamritsar, punjab, in Tangent International are urgently looking for a Ericsson Packet Core Expert to work a 4 month rolling contract based in Australia (Remote can be considered).
The overall scope of services is estima...Show moreLast updated: 30+ days ago
- Promoted
Network Support Engineer
Hamilton Barnesamritsar, punjab, in Network Support Engineer (Weekend (Thurs to Monday) – Remote).Join a rapidly expanding technology company as part of its.
You’ll work across complex, high-performance network environments built on p...Show moreLast updated: 12 days ago
- Promoted
Network Engineer
Tata Communications Transformation Services (TCTS)amritsar, punjab, in Shift Timings : Australian Business Hours (03 : 30 AM to 12 : 30 PM IST / 02 : 30 AM to 11 : 30 AM IST).Enterprise Services Provisioning, Testing, and Migration Engineer will be responsible for provisioning...Show moreLast updated: 15 days ago
- Promoted
Senior NMS Developer
Orion Innovationamritsar, punjab, in Position : Senior NMS Developer.Senior Network Management System Developer.NMS platform supporting LEO Lightspeed networks.
The role requires working within an Agile SAFe framework to deliver robust,...Show moreLast updated: 1 day ago
- Promoted
Aix System Administrator
Tata Consultancy Servicesamritsar, punjab, in Come and join us for an exciting career with TCS!!!.Must Have Experiences and Skills : .As this is for a L2 requirement, candidates should have strong skills in installation, configuration, administr...Show moreLast updated: 15 days ago
- Promoted
- New!
Technical Support Engineer (L-3)
RemoteStaramritsar, punjab, in This role requires working from.AM to 5 : 00 PM CST (6 : 30 PM - 3 : 30 AM IST).A fast-growing US-based SaaS company is transforming how energy firms manage operations.
Their end-to-end ERP platform strea...Show moreLast updated: 12 hours ago
- Promoted
- New!
VMware to XenServer Migration Engineer
TribolaTech Incamritsar, punjab, in Job Title : VMware to XenServer Migration Engineer.Duration : 1+ month , till end of December.We are seeking a contractor to assist with a critical migration effort, moving workloads from.This is a t...Show moreLast updated: 12 hours ago
- Promoted
- New!
Technical Support Engineer
Sutherlandamritsar, punjab, in Job Description : Technical Support Engineer.You will support both on-premises and cloud-based deployments, including AWS-hosted instances, and play a key part in delivering world-class technical as...Show moreLast updated: 12 hours ago
- Promoted
- New!
Senior Technical Support Engineer
Atlassianamritsar, punjab, in Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 12 hours ago
- Promoted
Unix & Cloud Data Support Engineer (ETL / AWS / Java Debugging / India)
Amaris Consultingamritsar, punjab, in Amaris Consulting is an independent technology consulting firm with a global footprint, bringing together diverse talents from various backgrounds to deliver innovative solutions to clients worldwi...Show moreLast updated: 14 days ago
- Promoted
- New!
BY System Admin
Tech Mahindraamritsar, punjab, in Job Description received from customer is detailed below.System Configuration & Maintenance : .Build new WMS environments per BY specs, implement all code and configure the WMS to meet operational re...Show moreLast updated: 12 hours ago
- Promoted
- New!
Network Lead - Wireless
RELIX HR Consulting Pvt Ltd - Recruitment Partner for Excellenceamritsar, punjab, in Job Description - Network Specialist (Wireless, SD-WAN, CCIE) – Willing to Travel Abu Dhabi.We are looking an experienced and highly skilled Network Specialist with a CCIE Enterprise certification ...Show moreLast updated: 12 hours ago
- Promoted
- New!
Oracle Analytics Cloud (OAC) Engineer
DataE2E Technologiesamritsar, punjab, in Oracle Analytics Cloud (OAC) Engineer.We are seeking an experienced Oracle Analytics Cloud (OAC) Engineer who can support, manage, and enhance our analytics environment.
The role involves working on...Show moreLast updated: 12 hours ago
- Promoted
- New!
Network Security Engineer (Global Extranet Delivery)
TekWissen Indiaamritsar, punjab, in TekWissen is a global workforce management provider throughout India and many other countries in the world.The below client is a global company with shared ideals and a deep sense of family.From ou...Show moreLast updated: 12 hours ago