Publisher Platform Support Engineer

Realize your potential by joining the leading performance-driven advertising company!

Role Overview

As a Publisher Platform Support Engineer, you will act as the critical point for complex technical issues impacting publisher integrations, performance, and platform behavior. You will work closely with cross-functional teams including Implementations, Business Units, and Client Solutions to troubleshoot, resolve, and proactively prevent high-impact issues affecting our publisher partners.

This role requires deep technical expertise, advanced troubleshooting skills, and a customer-focused mindset to ensure seamless delivery and performance of our solutions across diverse publisher environments.

Key Responsibilities

• Analyze application and website performance issues by reviewing logs, debugging code, and identifying the root cause of platform or integration-related problems.
• Lead high-severity technical investigations, ensuring end-to-end ownership and timely resolution of complex issues.
• Collaborate effectively with R&D, Product, Business, and Implementation teams by providing clear reproduction steps, relevant logs, and structured test cases.
• Manage technical escalations involving cookie syncing discrepancies, implementation errors, crashes, and script-level conflicts affecting Taboola products.
• Mentor and support Level 1 engineers and business stakeholders through technical training and knowledge sharing, with the goal of reducing escalations and upscale Technical Knowledge.
• Identify recurring issues and collaborate with L3 support, Product, and R&D teams to implement scalable, long-term solutions.
• Design and develop internal tools, automation projects, drive AI, and workflows to improve reliability, reduce manual intervention, and enhance operational efficiency.
• Work cross-functionally with business units to ensure seamless coordination and resolution of client-facing issues.

To thrive in this role, you’ll need :

Bonus points if you have :

About Taboola

Taboola is a leading performance advertising platform that helps businesses grow by delivering measurable outcomes at scale—beyond the limits of search and social.

Our proprietary ad platform, Realize, connects with approximately 600 million daily active users across many of the world’s most prominent publishers, including NBC News, Yahoo, and Samsung.

As one of the fastest-growing technology companies globally, Taboola powers over 5 billion content recommendations every day and engages more than 300 million users each month, with a global presence in cities like New York, London, Tel Aviv, Los Angeles, New Delhi, and Bangkok.

Ready to realize your potential?

Taboola is an equal opportunity employer and values diversity in all its forms. We’re committed to fostering an inclusive workplace where everyone can thrive.

Learn more about #TaboolaLife on,,,,, and the.

Why Join Us?

If you ask Taboolars what they love about working here, they’ll tell you they’ve been empowered to realize their full potential while growing and learning from smart and talented colleagues. They’ll also share more about :