Event Client Servicing Executive

Job description

Job Summary :

We are seeking a proactive and detail-oriented Client Servicing Executive with 2-5 years of experience to manage client relationships, ensure smooth project execution, and act as the primary point of contact between clients and internal teams.

Key Responsibilities :

Serve as the main liaison between clients and the event production team to ensure client needs and expectations are met.

Manage multiple client accounts, building and nurturing long-term relationships.

Coordinate with creative, logistics, and operations teams to ensure timely delivery of event requirements.

Understand client briefs and translate them into actionable plans.

Prepare and present event proposals, budgets, and progress reports to clients.

Handle client feedback, resolve issues promptly, and ensure client satisfaction.

Monitor project timelines and ensure all milestones are achieved.

Support post-event follow-ups, including feedback collection and reporting.

Maintain accurate records of client interactions and project details in CRM systems.

Requirements :

2-5 years of experience in client servicing, account management, or project coordination, preferably in the event management or hospitality industry.

Strong communication and interpersonal skills.

Excellent organizational and multitasking abilities.

Ability to work under pressure and meet deadlines.

Detail-oriented with a proactive problem-solving approach.

Familiarity with event planning processes and client relationship management.

Proficient in MS Office and CRM tools.

Bachelor's degree in Business, Marketing, Communications, or related field preferred.

What We Offer :

Opportunity to work with a creative and passionate team.

Exposure to diverse events and clients.

Growth and learning opportunities in a dynamic environment.

To Apply :

Send your resume and a short note click the link and apply : https : / / forms.gle / KepfLZc4LG2m5Jmt7

Contact :

Ms. Madhura | Human Resources | +91 98457 29001 | [HIDDEN TEXT]

Skills Required

CRM Tools, Event Planning, Client Relationship Management, Ms Office