D365 Workflow Automation Specialist

About the Role We are seeking a Dynamics 365 Workflow Specialist to design, document, and optimize business workflows for Finance and HR modules within Dynamics 365 F&O. The ideal candidate will have strong analytical skills, hands-on experience with D365 workflows, and the ability to work closely with technical and functional teams to implement seamless process automation.

Key Responsibilities

Design workflow structures for Finance (PR / PO approvals, payments, budgeting) and HR (leave, overtime, onboarding).

Document workflow logic including routing , triggers , escalation rules , timelines, dependencies, and exception handling .

Create BPM (Business Process Model) diagrams and ensure all workflows comply with Microsoft Dynamics 365 workflow standards and best practices.

Collaborate with technical developers to translate workflow logic into automated processes.

Support configuration, testing, and validation of workflows during UAT .

Troubleshoot workflow failures and enhance performance where required.

Work with business stakeholders to refine approval flows and improve process efficiency.

Preferred Qualifications

Experience working with Dynamics 365 Finance & Operations workflows.

Strong understanding of Finance and HR business processes.

Ability to document processes using BPM tools.

Excellent communication and problem-solving skills.