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Holiday Consultant

Holiday Consultant

ConfidentialAhmedabad
17 days ago
Job description

Responsibilities

  • Create customized holiday quotations and contacting suppliers for obtaining quotations
  • Managing booking and in-trip customer issues
  • Design Travel Itineraries & make Travel arrangements
  • Assist & explain guest about their tour plan at the time of final handover.
  • Resolve any problem that arises regarding the trip for the customer.
  • Research destination and travel prices, customs, weather conditions, reviews, etc.
  • Plan and sell transportations, accommodations, insurance, and other travel services
  • Collect deposits and balances
  • Offer and promote different services and offerings
  • Keep learning about latest industry trends
  • Attend webinars, conferences, and other educational programs
  • Deal with occurring travel problems, complaints, or refunds
  • Attend travel seminars to remain updated with tourism trends
  • Enter data into CRM software and maintain client files
  • Maintain statistical and financial records

Requirements and skills

  • Prior travel agency experience is a must.
  • Customer-oriented mindset
  • Bachelors degree in travel and tourism, hospitality business, or relevant fields.
  • Fluency in English
  • Basic computer skills and software like MS Office.
  • Key Skills :

  • Hotel & Travel Booking
  • International Travel Packages
  • Travel Tourism
  • Etravelling
  • Holiday Curator
  • Skills Required

    Travel Planning, Customer Service, Sales Techniques, Destination Knowledge, booking systems

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