Remote- Full Time- Appointment Scheduler (US Voice Process)- Night Shift

Job Title : Appointment Specialist (US Voice Process)

Location : Work from Home

Shift : Late Night / Early Morning (India Time)

Industry Preference : Dental Vertical

Job Overview :

We are seeking a dynamic and motivated Appointment Specialist with expertise in the US voice market to join our team. The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts. Experience in the dental industry is highly preferred.

Key Responsibilities :

• Conduct outbound calls to schedule appointments for dental clients in the US.
• Ensure all scheduled appointments align with client preferences and availability.
• Effectively handle inquiries and provide necessary information about services.
• Maintain accurate records of calls and appointments in the CRM.
• Meet performance targets and adhere to call scripts and guidelines.
• Collaborate with the team to optimize appointment booking strategies.

Qualifications and Requirements :

Compensation :

Split pay structure linked to performance and appointment booking success.