Recruitment / Delivery Manager – US Staffing

Job Title : Delivery / Recruitment Manager – US Staffing

Experience : 5+ years

Timings : 06 : 30 PM – 03 : 30 AM / 07 : 00 PM – 04 : 00 AM

Location : Noida, Sector 142

Job Summary :

We’re seeking an experienced US Delivery / Recruitment Manager to lead strategic client relationships, manage high-performing recruitment and delivery teams, and drive business growth in the US IT staffing sector — specifically with State and Federal clients.

As a key member of our leadership team, you will oversee end-to-end client engagement, recruitment delivery, and team performance to ensure exceptional results and sustained client satisfaction.

Key Responsibilities :

Manage and grow strategic relationships with State and Federal clients, understanding their IT requirements and providing customized staffing solutions.

Lead the complete recruitment and delivery cycle — from requirement analysis, sourcing, and screening to interviews, offers, and successful placements.

Ensure timely and quality delivery of candidates for all assigned requisitions while maintaining high submission-to-interview and interview-to-placement ratios.

Coordinate between clients and the internal recruitment / delivery team to align on priorities and expectations.

Develop and execute strategic account and delivery plans to meet hiring goals and client SLAs.

Monitor delivery metrics and proactively address any gaps in quality or turnaround time.

Achieve a high conversion ratio of submissions to interviews and placements.

Ensure compliance with organizational policies and all applicable US hiring regulations.

Track and report key performance indicators (KPIs) and implement improvement strategies.

Manage client expectations, resolve escalations effectively, and maintain high levels of client satisfaction.

Requirements :

Minimum 6+ years of experience in US IT Staffing as a Delivery / Recruitment Manager, preferably handling direct State and Federal clients (non-VMS).

Proven expertise in recruitment delivery management and team leadership.

Strong understanding of US staffing solutions, hiring processes, and compliance.

Hands-on experience with ATS platforms, sourcing tools, and recruitment databases.

Technical educational background preferred.

Excellent communication, interpersonal, and governance skills.

Proficiency in Excel and PowerPoint for client reporting and analytics.

Demonstrated success in managing direct client accounts and achieving hiring targets.

Strong relationship-building and negotiation skills.

Ability to work independently and collaboratively with cross-functional teams.