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Senior Manager - Marketing Automation

Senior Manager - Marketing Automation

ConfidentialMumbai
30+ days ago
Job description

What you'll do & how you'll make your mark.

  • Own the cross-sell implementation backlog and lead end-to-end delivery of cross-sell surfaces that drive customer and business success through personalization and AI-supported offer recommendations.
  • Develop and drive roadmap for on-going enhancement of Ad Server capabilities.
  • Coordinate project deliverables across internal teams including Engineering, UX, Creative, Marketing, and Business Intelligence to build and maintain integrations, ensuring seamless operations and on-time delivery of marketing projects.
  • Oversee BAU delivery of multi-channel marketing offers, continuously refining program performance based on stakeholder feedback and metrics.
  • Recommend and implement new offers to support business objectives.
  • Monitor campaigns and analyze results, coordinate strategy adjustments with engineers, ensuring alignment with business goals.
  • Continuously evaluate current processes, identifying opportunities for further automation and optimization to enhance operational efficiency.
  • Maintain detailed documentation on automation processes and workflows.
  • Provide regular updates to senior management and other stakeholders on automation projects, milestones, and performance metrics.

Who you are & what you'll need to succeed.

  • Minimum 5 years marketing automation experience.
  • Exceptional troubleshooting and problem-solving skills, with a focus on delivering value-add solutions.
  • Ability to interpret performance data and recommend improvements.
  • Excellent communication skills, with the ability to both clearly articulate technical concepts to non-technical stakeholders and translate business requirements into technical requirements.
  • Ability to prioritize and manage multiple projects simultaneously while maintaining a focus on quality and efficiency.
  • Experience with Agile and Scrum delivery methodologies.
  • Knowledgeable in use of Jira and Confluence.
  • Familiarity with Adobe Experience Manager implementations.
  • Skills Required

    Marketing Automation, Adobe, Jira

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