No longer accepting applications

Quality Analyst

DigiFocal IT Solutions Pvt Ltdvadodara, gujarat, in

30+ days ago

Job description

📣 We’re Hiring | Quality Analyst – Collections Process (US Shift)

💼 Company : First Credit Services

📍 Location : Thane (Onsite) – Only candidates from Mumbai, Navi Mumbai, or Thane will be considered.

✨ Role Overview

We’re looking for an experienced Quality Analyst with a strong background in International Debt Collections to join our dynamic team. You’ll be responsible for call monitoring, quality audits, calibration, and process improvement to ensure exceptional service standards.

🔍 Requirements

Experience : 2+ years (Collections Process – International)
Mandatory Skill : International Debt Collection
Qualification : Graduate
Shift Timing : 6 : 00 PM – 3 : 00 AM / 7 : 00 PM – 4 : 00 AM IST (US Shift)

🚌 Transport Facility

Central Line : Pickup from Thane station | Drop route – Kalyan to Sion (Diva / Mumbra not included)

Western Line : Drop – Thane to Mira Bhayander (Kandivali, Malad, Santacruz, Bandra, South Bombay not included)

Harbour Line : Wadala to Kamothe (Panvel, Colaba not included)

🧭 KRA

Call & email quality monitoring

Calibration & feedback sessions

Quality reports & variance analysis

Client coordination and process adherence

📨 Interested candidates can share their CVs at :

📧 pratiksha@digifocal.in

Create a job alert for this search

Quality Analyst • vadodara, gujarat, in

Related jobs

Promoted

Configuration Analyst - I

ExxatVadodara, Gujarat, India

Generating Scripts & writing Cosmos SQL API Queries.Accommodating Client requirements in the Code built up logic.Build and test product configurations for all products including surveys, care plans...Show moreLast updated: 2 days ago

Promoted

Appian QA Analyst

nineDots.ioVadodara, IN

QA Analyst (Appian, Banking) – Contract.Immediate Start | Remote | GCC Hours.You’ll be responsible for designing, executing, and maintaining test cycles for Appian-based workflows, ensuring quality...Show moreLast updated: 1 day ago

Promoted

Production Control Analyst

Best Infosystems Ltd.vadodara, gujarat, in

Production Control Analyst_Full-Time_Noida (Remote)_Shift Timing : PST and overlap IST / PST.Seeking a Production Control Security Analyst that has strong technical knowledge IBM Security Verify Acces...Show moreLast updated: 30+ days ago

Promoted

APM Data Integration Analyst

TribolaTech IncNadiad, IN

Title - APM Data Integration Analyst.This role ensures data integrity, integration, and governance across the APM ecosystem. The Data Integration Analyst will manage application metadata completenes...Show moreLast updated: 30+ days ago

Promoted

Compliance Engineer - Safety and Quality Compliance (Remote)

CertivoVadodara, IN

Remote

Certivo is an AI-first platform that assembles, validates, and keeps regulatory.We turn messy supplier documents into.You’ll be the company’s point of truth for. Your work directly determines whethe...Show moreLast updated: 12 days ago

Promoted

Data Analyst

Flexi Pitchesvadodara, gujarat, in

You’ll work across Demo Nights, Awards, and leadership events — using data to improve targeting, measure engagement, and guide decision-making. Collect, clean, and analyze engagement and event data....Show moreLast updated: 15 days ago

Promoted
New!

Quality Analyst

GamemanoAnand, Republic Of India, IN

We are seeking a skilled Quality Analyst with a strong background in manual and automation testing, particularly within the gaming, slot, or back-office industries. The ideal candidate should have e...Show moreLast updated: 14 hours ago

Promoted

Quality Systems Digital Transformation Specialist

Insight GlobalVadodara, IN

Required Skills and Experience : .Proven experience with IT systems, coding, and data visualization tools.Familiarity with ARIS and Quickbase platforms is highly desirable. Background in pharmaceutica...Show moreLast updated: 1 day ago

Promoted

NetSuite Analyst

Somnetics (Som Imaging Informatics Pvt. Ltd.)vadodara, gujarat, in

GL, AP / AR, Fixed Assets, Reporting).SuiteBuilder, SuiteFlow, Saved Searches, KPIs.WMS, Celigo, Shopify, Amazon, 3PL, banking). Troubleshoot issues, validate data, and ensure accuracy.UAT, training, ...Show moreLast updated: 13 days ago

Promoted

Analyst

Innodata Inc.Anand, IN

Innodata is collaborating with a leading international conglomerate, to contract subject matter experts (SMEs) for a complex prompt data annotation project. SMEs will create complex prompts and resp...Show moreLast updated: 1 day ago

Promoted

Senior Data Analyst

Ruder Finn IndiaVadodara, IN

Ruder Finn is seeking a Senior Data Analyst (Data Analyst III) to join its award-winning Emerging Technology & Analytics team. The chosen candidate will support the agency’s new business efforts by ...Show moreLast updated: 12 days ago

Promoted

Data Analyst

MoveUp MediaVadodara, IN

We're a dynamic and driven team that's all about growth.Partnering with top-notch brands in the exciting worlds of iGaming and sports, we're on a mission to connect sports fans to global advertiser...Show moreLast updated: 15 days ago

Promoted
New!

Quality Analyst

DigiFocal IT Solutions Pvt LtdAnand, Republic Of India, IN

We’re Hiring | Quality Analyst – Collections Process (US Shift).Thane (Onsite) – Only candidates from.We’re looking for an experienced. International Debt Collections.You’ll be responsible for call ...Show moreLast updated: 18 hours ago

Promoted

Quality Assurance Analyst

VAYUZ TechnologiesAnand, IN

Develop QA documents such as test plans, test cases, dashboards, defect logs, test sign off, and daily reports.Conduct various testing methods depending on project needs, including but not limited ...Show moreLast updated: 1 day ago

Promoted

Tactical Analyst

MAX SecurityVadodara, IN

Max is Global Risk Management organization based out in Tel Aviv, Israel and its APAC HQ is based out of Mumbai.Led by veterans from Israeli Military Special Forces, Intelligence, Cyber and Secret ...Show moreLast updated: 30+ days ago

Promoted

Forward Deployed Analyst (Ex-IB / PE / HF / Buyside)

ArcanaVadodara, IN

Forward-Deployed Analyst – Portfolio Intelligence.Arcana builds institutional-grade analytics for leading hedge funds and asset managers. We’re hiring exceptional analysts to partner with portfolio ...Show moreLast updated: 30+ days ago

Promoted

Senior Data Analyst

VAYUZ TechnologiesVadodara, IN

We are looking for a detail-oriented and technically strong Data Analyst to join an.SQL programming skills and the ability. Technical expertise regarding data models, database design development,.Ex...Show moreLast updated: 2 days ago

Promoted

Quality Engineer

TransPerfectvadodara, gujarat, in

A leading multinational telecommunications company (name disclosed at interview).As a Mid-Level QA Engineer, you will develop and execute tests to ensure company's products meet the highest quality...Show moreLast updated: 23 days ago