PHI - Lead- Program Governance

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.

To partner with us in this mission, we are looking for a talented Program Lead to join our Program Governance team in Mumbai.

We are looking for exceptional talent with a passion for transforming the health insurance experience in India. If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you!

As Program Lead, your typical week will include the following...

• Partner key workstreams across the organisation in strategic design of key initiatives across people, partner, process and technology. Act as a versatile problem solver to partner teams in address challenges across multiple functions, often navigating unclear scenarios to drive practical, strategic solutions.
• Collaborate closely with cross-functional teams including Proposition, Actuarial, Service Experience & Operations, Technology, Finance, Distribution, Marketing, Risk Management including Business and Portfolio Management, Operations and other relevant departments
• Define Program requirements, priorities and build End-to-End Program and Project plan.
• Foster winning partnerships with key stakeholders across the organisation, including leaders, colleagues across all workstreams, external partners, ensuring effective communication and alignment of Program objectives.
• Drive strategic design & implementation to achieve organisation goals with attention to differentiation, user journeys accounting for health insurance market dynamics. Ensure that all workstreams deliver target organisation capabilities on time and with high quality
• Identify and build sound program plans to create the optimal governance environment to design and implement in a startup culture. Accountable for identifying, designing and leading the program roadmaps with key workstreams.
• Monitor program progress and performance against established metrics, making necessary adjustments to ensure successful outcomes. Identify and manage risks and issues that may impact program timelines, financials, or deliverables.

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Location : Mumbai Position : Program Lead