Business Development Manager Freight Forwarding

We are seeking a dynamic and results-driven Business Development Manager to join our Freight Forwarding team. The ideal candidate will be responsible for generating new business, maintaining existing client relationships, and driving revenue growth through innovative logistics solutions. The role requires a deep understanding of freight forwarding services (Air, Ocean, Import, Export, Customs Clearance, DDP, DAP, CIF, FOB, etc.) and the ability to build long-term partnerships with clients.

Key Responsibilities :

• Identify and develop new business opportunities in Air & Ocean Freight Forwarding, Customs Brokerage, and Warehousing & Distribution .
• Build and maintain strong client relationships through regular meetings, presentations, and follow-ups.
• Achieve and exceed sales targets, revenue goals, and profit margins set by the management.
• Collaborate with the pricing, operations, and overseas agents to provide competitive solutions.
• Conduct market research to understand industry trends, competitor activities, and customer needs.
• Negotiate contracts, freight rates, and service agreements with clients.
• Prepare and present sales pipelines, forecasts, and weekly / monthly reports to management.
• Represent the company in networking events, trade fairs, and industry forums (WCA, FIATA, regional networks).
• Ensure customer satisfaction through smooth coordination with the operations team.
• Drive cross-selling and upselling of logistics services to maximize business potential.

Key Requirements :

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Skills Required

CRM Tools, Ms Office, customs brokerage