ServiceNow Developer

Job Role : ServiceNow Developer

Required Skillset : ServiceNow, ITSM, Integration (REST, SOAP, JavaScripts)

Experience range : 6 years

Location : Pune / Indore / Gandhinagar

Notice Period : 0 - 60 days

Desired Competencies (Technical / Behavioral Competency)

Must-Have

Technical Competency

Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent

Ability to configure ServiceNow ITSM applications in alignment with approved design plans

Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing

Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS

Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively

Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability

Must be ServiceNow Certified Systems Administrator

Should possess knowledge in Agile / Scrum methodology

Basic knowledge with ITIL / industry standards

Knowledge of software development lifecycle (SDLC)

Behavioral competency

Effective communication skills with both non-technical and technical audiences (verbal and written)

Excellent Interpersonal skills to work with the project team members collaboratively

Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Good-to-Have

ServiceNow Implementation Specialist certification

ITIL V3 / V4 foundation certification

Java developer certification

Responsibility of / Expectations from the Role

Understand the given application requirements (or User Stories)

Understand and follow the Best Practices and Standards / Guidelines for development

Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories

Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria

Responsible for the code quality of assigned tasks

Perform Unit Testing and do documentation as required

Provide support to the users during the User Acceptance Testing

Provide any required training to the users on the user stories