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Australian voice process

Australian voice process

ConfidentialThane, Mumbai
30+ days ago
Job description

Role Details

  • Position : Customer Service Advisor
  • Shift : Australian (Graveyard Shift)
  • Shift timings : 2 : 30 AM to 5 : 00 PM (Any 9.5 hours rotational shift )
  • Process : Voice (Customer Service / Technical Support)
  • Working Days : 5 days with 2 rotational offs (split offs possible)

Key Responsibilities

  • Provide exceptional customer service to resolve inquiries effectively.
  • Assist customers with technical or service-related issues in a professional manner.
  • Handle inbound / outbound calls, ensuring high-quality communication.
  • Maintain accurate documentation of customer interactions and resolutions.

    • Skills Required

    Client Relations, Customer Support, Customer Service, Voice Process, Australian Process

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