Department : Operations
Location : Delhi / NCR
Reporting To : Next to Hierarchy
Role Overview :
The Deputy Manager / Manager – Projects will act as the single point of contact for clients, driving seamless coordination across design, operations, and vendor ecosystems to ensure on-time, cost-controlled, and quality project delivery across pan-India retail environments. The role demands strong commercial acumen, execution leadership, and end-to-end ownership from project initiation to handover.
Key Responsibilities :
Client & Project Management :
- Serve as the primary client interface ensuring proactive communication and service excellence.
- Ensure timely completion of projects in line with committed launch dates.
- Oversee project budgeting, scheduling, and quality control across all active sites nationwide.
- Manage multiple concurrent projects while maintaining accuracy in scope, pricing, and change orders.
- Conduct regular site visits to monitor progress, resolve issues, and ensure adherence to standards.
- Deliver snag-free handovers and close-out documentation for client acceptance.
Coordination & Collaboration :
Ensure design-to-project integration for smooth project execution and alignment on technical feasibility.Work closely with internal teams (Design, Procurement, Finance, and Operations) to achieve project objectives.Drive RFP processes ensuring transparency, competitiveness, and quality vendor selection.Prepare and present weekly progress and cost reports to Senior Management and Clients.Formulate SOPs aligned with project and organizational standards for consistent delivery.Vendor & Cost Management :
Develop and strengthen a network of general contractors, vendors, and dealers across regions.Lead vendor negotiations on commercial terms, scope, and delivery timelines.Maintain strict control over budgeted costs while ensuring optimal resource utilization.Drive vendor development initiatives to build capacity and readiness for future projects.Technical Oversight :
Review drawings, Prepare BOQs, and material specifications to ensure adherence to quality and design intent.Possess working knowledge of fabrication processes and materials—including printing, lighting, paint finishes, wood, metal, and new technology applications.Ensure site readiness and possession from Day 1 for uninterrupted execution.Requirements :
Experience : 5–6 years in project management within retail roll-out / advertising / fixture manufacturing industries.Qualification : Bachelor’s degree in Business, Architecture, Engineering, or related field.Strong communication, negotiation, and leadership skills.Demonstrated ability to manage multiple, fast-paced projects under tight deadlines.Highly reliable, self-driven, and detail-oriented with a problem-solving mindset.Willingness to travel extensively across India.Key Attributes :
Ownership mindset with accountability for outcomes.Strong stakeholder management—internal and external.Process-oriented yet adaptable to on-ground realities.Analytical approach to cost, schedule, and quality optimization.
