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Operations Specialist – Freight Forwarding & CHA (CargoClave)

Operations Specialist – Freight Forwarding & CHA (CargoClave)

CargoClaveSouth Delhi, Delhi, India
18 hours ago
Job description

Operations Specialist – Freight Forwarding & CHA (CargoClave)

Location : Delhi NCR (Hybrid / On-site)

Company : CargoClave

Industry : Freight Forwarding | Customs (CHA) | Export / Import | Logistics Tech

About CargoClave

CargoClave provides a digital layer for freight ops— shipment creation (air / ocean), stakeholder workflow, milestones, and documentation —so forwarders and CHAs run smoother across ports, CFS / ICDs, and last-mile.

Role Overview

You’ll implement CargoClave with forwarders / CHAs and enable teams to manage HBL / MBL, AWB / SWB, SI, VGM, D / O, IGM / EGM , and complete doc packs with clear, trackable workflows.

Key Responsibilities

1) Shipment & Documentation Ops

  • Create air / ocean shipments (FCL / LCL), assign milestones, track containers / MAWBs.
  • Orchestrate docs : Invoice, Packing List, HBL / MBL, AWB, COO, Insurance, Form-AI / ARE-1 (as applicable) .
  • Manage customs touchpoints (coordination around ICEGATE, eSANCHIT, DGFT , broker updates).

2) Stakeholder Workflow

  • Coordinate shipper, consignee, CHA , transporters, shipping line / airline, CFS / ICD.
  • Ensure clean handoffs at port / CFS , stuffing / de-stuffing updates, and delivery orders.
  • Track demurrage / detention risk; escalate exceptions early.

    • 3) System Usage & Reporting

  • Maintain milestone discipline (booking, gate-in, sailing, arrival, delivery).
  • Report on lead times, compliance, backlog, D / O status, doc completeness .
  • Capture edge cases to refine templates & checklists.

    • 4) Process & Compliance Improvement

  • Standardise doc packs ; reduce repeats & missing fields.
  • Align workflows with Incoterms (FOB / CIF / DDP etc.) and customer SLAs.
  • Train client teams on dashboards, document vaults, and audits.

    • Candidate Profile

    Experience

  • 3–8 years in freight forwarding / CHA / export-import ops (air / ocean).
  • Familiar with customs processes, CFS / ICD handling, BL / AWB lifecycle .

    • Skills

  • Strong documentation accuracy; understands HS codes & Incoterms .
  • Excellent multi-party coordination; software friendly.

    • Mindset

  • Detail-oriented, SLA-driven, proactive escalation.

    • What We Offer

  • Hands-on with digital freight & customs workflows .
  • Growth to Client Implementation Lead / Ops Head .
  • Competitive salary + success incentives.

    • How to Apply

    S end your resume to Hr@aventiq.ai with subject : Operations – CargoClave (Forwarder / CHA)

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    Operation Specialist • South Delhi, Delhi, India