Art and Culture Program Coordinator
We are seeking a highly skilled Program Coordinator to join our team.
This is a remote position open to candidates based in India.
- ART & CULTURE Partner Content Coordination :
- Aceolution seeks a talented Country Coordinator / Program Coordinator with strong skills in partner and project management.
- The core mission of the Country Coordinator is to support ART & CULTURE Partners in managing their content on Client Arts & Culture program.
- Tasks include : Providing each partner with individual access to the Content Management System, ensuring their profile is correctly set up for them to manage their collection on Client Arts & Culture via their Dashboard and available Help articles.
- Answering questions and checking on ART & CULTURE Partners to guide them through the standard partner lifecycle which consists of :
- The ingestion phase (or Item Management) : upload of their collection (images, audio, 3D models, etc) and related metadata following the platform minimal requirements and standards for quality and accuracy.
- The curation phase (or Exhibit Curation) : creation of online stories with the online story editor, using our editorial best practices and guidelines
- The publication phase (or Publishing Options) : presenting publication, embed, and content amplification options.
- Troubleshooting any error / issue preventing ART & CULTURE Partners from using the platform with the help of existing FAQs and reporting bugs to the engineering teams, in a timely manner.
- Ongoing communication of progress and project status and potential escalation to the Supplier Point of Contact in a timely manner (SPOC -Contractor personnel in charge of managing Supplier Resources).
- Optional based on partners need : working with Operations Teams to coordinate all operations to digitize the partner collection.
- Partner Content Amplification :
- The second mission of the Country Coordinator is to support ART & CULTURE Partners in the amplification of their content on the day of its publication and / or on later occasions detected by the partner or Client's team.
- Tasks include : Conducting content audits, writing content overviews or any other content-related documentation needed for editorial, content, marketing, press or other purposes in the context of amplifying ART & CULTURE Partners Content visibility.
- Support the organization and logistics of physical events when such format is required for the promotion of ART & CULTURE Partners Content.
- Drive Projects forward with seamless planning and execution, including anticipating roadblocks, resolving issues, managing stakeholders and evolving plans as required.
- Prospects coordination :
- The third mission of the Country Coordinator is to grow the number of ART & CULTURE Partners and related content via new Prospects.
- Tasks include : Presenting Client Arts & Culture offer to prospects interested in becoming a ART & CULTURE Partners, outlining the terms and conditions to join, the digitization tools and the content management system available to bring their collection online on Client Arts & Culture and manage their own individual Collection Page on the platform
Process incoming requests to join the platform and reply in a timely manner.
Conduct outreach to new prospects based on the team needs.Using and keeping up-to-date Presentation materials (template emails and presentation)Using and keeping up-to-date Coordination, Tracking and Reporting tools.Request approvals from designated Program Managers.No financial deposit is required for this role. Our recruitment team only uses the @aceolution.com address to communicate with candidates. Please ignore aceolutions.com, which has been circulating as a spam email ID in recent months.