ManagerConstruct Face and Hair - CFH • Chennai, Tamil Nadu, India
No longer accepting applications
Manager
Construct Face and Hair - CFH • Chennai, Tamil Nadu, India
30+ days ago
Job description
Operational Excellence
- Successfully managed end-to-end clinic operations
- Ensured smooth coordination between medical, sales, and support teams
- Maintained high standards of hygiene, SOP compliance, and workflow efficiency
- Achieved and exceeded monthly revenue targets
- Improved lead-to-walk-in and walk-in-to-procedure conversion ratios
- Implemented effective pricing strategies and promotional plans
- Improved telecalling team productivity and call quality
- Reduced missed calls and improved follow-up efficiency
- Conducted regular training and performance reviews
- Worked closely with SEO, SMM, and Ads teams to improve lead quality
- Increased ROI and reduced cost per lead
- Ensured proper lead allocation and closure tracking
- Ensured high patient satisfaction and repeat referrals
- Handled patient escalations and service recovery effectively
- Contributed to improved Google reviews and clinic reputation
- Delivered accurate MIS reports for management review
- Provided actionable insights for business improvement
- Supported clinic growth initiatives and expansion plans
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Manager • Chennai, Tamil Nadu, India
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