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Milestone Technologies - Lead Business System Analyst

MTI INTEGRATION SERVICES INDIA PRIVATE LIMITEDIndia

6 days ago

Job description

Job Overview :

Were hiring a Lead Business Systems Analyst to translate complex business goals into clear, testable requirements for an AI-first, data-centric platform.

You will drive discovery, define user stories and acceptance criteria, steward domain vocabularies / ontologies with SMEs, and anchor UAT and pilot readiness.

The ideal candidate blends enterprise BA rigor with enough technical fluency to work across knowledge graphs, retrieval (RAG), APIs, security / entitlements, and evaluation frameworks.

Key Responsibilities :

Discovery & Requirements :

Elicit outcomes, top-N questions, and edge cases; map current vs.future workflows; write user stories with unambiguous acceptance criteria.

Domain Modeling :

Partner with SMEs to align ontology / taxonomy and data dictionaries; maintain definitions, lineage / provenance notes, and change logs.

Interface & Data Contracts :

Specify request / response schemas, field constraints, error states, and entitlement rules (role / row / column) for APIs and data pipelines.

Evaluation Readiness :

Curate test sets and ground truth; define scoring rubrics (faithfulness / correctness, precision / recall, latency) in partnership with engineering and QA.

Backlog & Scope Management :

Own the functional backlog, prioritize by value / risk, groom stories, and manage scope through structured change control.

UAT & Pilot Enablement :

Orchestrate UAT scripts and test data; coordinate business sign-off; document defects and acceptance decisions.

Documentation & Communication :

Produce BRDs / FRDs, process maps, RTMs (requirements traceability), and release notes; communicate decisions to technical and non-technical audiences.

Risk & Compliance Alignment :

Capture policy / guardrail requirements (PII / PHI, access, audit) and ensure they are reflected in designs, tests, and runbooks.

Value Tracking :

Define KPIs and baseline metrics; support dashboards for quality, latency, and adoption; contribute to executive readouts.

Required Skills :

Enterprise BA Expertise : 3-5+ years in business / functional analysis with end-to-end ownership of discovery requirements UAT acceptance.

Specification Mastery : Strong user stories, use cases, and acceptance criteria; proficiency with RTMs and change control.

Data & Semantics : Hands-on experience with data dictionaries, schemas, and ontology / taxonomy alignment; comfort reading SQL or query outputs for validation.

Evaluation Mindset : Ability to design test sets and measurable rubrics; familiarity with A / B or side-by-side comparisons.

Security & Entitlements : Practical understanding of RBAC / ABAC, data classification, audit requirements, and privacy constraints.

Tools & Collaboration : Proficiency with backlog / requirements tools (Jira / Azure DevOps), diagramming (Visio / Lucid), and documentation wikis; excellent facilitation and communication skills.

Good To Have Skills :

AI / Knowledge Systems Exposure : Concepts of Knowledge Graphs (RDF / Gremlin), RAG pipelines, embeddings, and retrieval parameters-enough to collaborate effectively with engineers.

API Literacy : Reading OpenAPI / JSON Schema; specifying contracts and error taxonomies for service integrations.

Process & Quality Frameworks : BPMN / UML, SIPOC / CTQ, Six Sigma / Lean concepts; experience building RTMs and UAT packs in regulated environments.

Analytics & KPI Design : Comfort defining business KPIs, baselining, and working with product / ops to interpret dashboard trends.

Change Enablement : Experience with training materials, quick-start guides, and pilot playbooks to support adoption.

This role suits a structured, outcome-driven analyst who can turn ambiguous needs into precise, testable requirements-and ensure solutions are accepted, explainable, and ready for scale.

(ref : hirist.tech)

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Lead Analyst • India