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Senior Manager - SAP QCS

Senior Manager - SAP QCS

ConfidentialChennai, India
2 days ago
Job description

Job Title : Senior Manager - SAP QCS

Career Level : E

Introduction to role

Are you ready to disrupt an industry and change lives Join our dynamic IT team at AstraZeneca, where we empower the business to perform at its peak and lead a new way of working. As a Senior Manager - SAP QCS, you'll be part of a process team for a large SAP support and maintenance project, spanning several SAP landscapes across continents. With a passion for innovation and a commitment to excellence, you'll have the opportunity to transform our ability to develop life-changing medicines through cutting-edge technology platforms and data. Dive deep into exploring new technologies, experiment with leading-edge solutions, and tackle challenges in a modern technology environment that might never have been tackled before. Are you ready to make the impossible possible

Accountabilities

As a team leader, you will be responsible for the development of the team and accountable for meeting the delivery targets set by management. You will ensure that delivery is within and better than prescribed targets and establish processes for continuous service improvement. You will ensure adherence to Computer Validation principles & practices to improve consistency across systems and geographies. Envisage opportunities for process improvements and waste elimination, and implement them with your team. Ensure all deliverables by the support team are as per prescribed process, identifying and remediating any non-compliance within the required timeframe. Ensure that the QCS monthly reports are sent on time. Drive incorporation of AI solutions to simplify routine activities.

Essential Skills / Experience

  • Experience of supporting SAP application as Quality Assurance representative.
  • Exposure to define and maintain SOPs and quality standards.
  • Detailed understanding of SOX and the implications for an SAP services environment.
  • Must have significant experience of working in a multi partner scenario and a cross-culture environment.
  • In-depth Knowledge of GxP regulatory guidelines.
  • Knowledge on IS / IT S404 SOX and FCF controls.
  • Wide-ranging external audit & compliance expertise.
  • Knowledge of structured project delivery methodologies.
  • Experience of working in Run SAP (Solution Manager) methodologies.
  • Experience of Implementing, deploying and operating global processes and tools.
  • Must have good knowledge of Release Management, Incident Management and Problem Management processes.
  • Basic understanding of AI concepts like generative AI, agentic AI etc.
  • Excellent communication and interpersonal skills.
  • Well versed in English. Excellent spoken and written skills.
  • A good team leader with proven experience in stakeholder management.
  • Ability to guide and mentor team members.
  • Proactive approach to problem solving.
  • Able to grasp and understand new technological trends / concepts.
  • Experience working in a globally distributed team.
  • Supported Wide-ranging regulatory audits.
  • Self-motivated, quick learner and admirable team player.

Desirable Skills / Experience

  • Extensive experience in the Pharma Industry practices and regulatory environments.
  • When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

    At AstraZeneca, we are specialists who are passionate about patients. Our curiosity to learn, grow, and develop is at the heart of what we do, evolving as our technologies constantly change. We invest in recognizing, coaching, and motivating you, ensuring your personal and professional journey is filled with unlimited potential. Here, you can combine technology skills with a scientific mindset while broadening your understanding of our wider work. With investment behind us, there's no slowing us down—there's no better place to make a big impact!

    Ready to take on this exciting challenge Apply now and be part of our journey!

    Date Posted

    07-Nov-2025

    Closing Date

    AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

    Skills Required

    Sops, Release management, Incident Management, Problem Management, Quality Assurance

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