Telecaller - Full Time - Freshers

outbound calls : contact potential customers or clients to promote products or services.conduct surveys or gather feedback from customers.set appointments for sales representatives or other team members.inbound calls : respond to customer inquiries, resolve issues, and provide information about products or services.handle customer complaints and ensure satisfaction.provide accurate product / service information, upsell or cross-sell when appropriate.sales & marketing : promote and sell the companys products / services over the phone.meet or exceed sales targets or kpis (key performance indicators).maintain a detailed record of customer interactions and transactions.customer service : assist customers with billing issues, refunds, and general inquiries.follow up on customer requests and ensure they are resolved in a timely manner.database management : update customer information in the crm (customer relationship management) system.keep track of all calls and customer interactions.

Experience

0 - 1 Years

No. of Openings

10

Education

Higher Secondary, Secondary School, Any Bachelor Degree

Role

Telecaller

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

Female

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Face interview location

Equity Hyundai 80ft Road Opp. Satyam Park Rajkot