Talent.com
Application Support Engineer / Full Stack (Python + typescript) Support Engineer - Remote Work
Application Support Engineer / Full Stack (Python + typescript) Support Engineer - Remote Worktecholution • dehradun, India
Application Support Engineer / Full Stack (Python + typescript) Support Engineer - Remote Work

Application Support Engineer / Full Stack (Python + typescript) Support Engineer - Remote Work

techolution • dehradun, India
13 hours ago
Job type
  • Remote
Job description

We are seeking an experienced Application Support Engineer responsible for resolving critical production issues (Sev1 / Sev2) and contributing to application development. This hybrid role requires strong expertise in Python, TypeScript, AWS services, CI / CD pipelines, and monitoring tools. The ideal candidate should be able to independently manage shift operations while ensuring system uptime, stability, and seamless support experience.

Title : Application Support Engineer

Location : Remote work

Work timings : 24

  • 7 Rotational shifts

Key Responsibilities

Application Support (60%)

  • Troubleshoot and resolve Sev1 / Sev2 production issues in a timely manner.
  • Perform root cause analysis (RCA) for application, infrastructure, and CI / CD-related issues.
  • Monitor system health using Datadog, AWS CloudWatch, or equivalent tools.
  • Respond to alerts, manage escalations, and ensure adherence to SLAs.
  • Maintain detailed incident documentation, RCAs, and update runbooks.
  • Collaborate with DevOps, Development, and Cloud teams to ensure application reliability.
  • Follow managed services operational processes for smooth support operations.
  • Development & Automation (40%)

  • Debug, enhance, and maintain applications built using Python and TypeScript.
  • Develop automation scripts and tools to streamline support operations.
  • Apply patches, bug-fixes, and implement small enhancements as required.
  • Work with development teams to enhance reliability, stability, and performance.
  • Required Skills

  • Strong hands-on programming experience in Python and working knowledge of TypeScript.
  • Ability to troubleshoot issues across AWS services including VPC, Security Groups, IAM, EC2, ECS, Lambda, S3, RDS, DynamoDB, SQS, SNS, Secrets Manager, and Parameter Store.
  • Practical experience with CI / CD pipelines using CircleCI or Jenkins, including pipeline monitoring and issue resolution.
  • Proficiency with monitoring tools such as Datadog (preferred) or AWS CloudWatch, including log analysis, metrics evaluation, and alert handling.
  • Understanding of operational workflows in managed services projects, including incident management, change management, SLA adherence, and shift-based support operations.
  • Ability to independently handle production support shifts with strong analytical and problem-solving skills.
  • Strong communication, documentation, and stakeholder-handling abilities.
  • Nice-to-Have Skills

  • Basic knowledge of Kotlin and C#.
  • Experience with log management tools such as ELK or Splunk.
  • Familiarity with microservices or serverless architectures.
  • Exposure to ITIL or ITSM processes.
  • If you believe you are qualified and are looking forward to setting your career on a fast track, apply by submitting a few paragraphs explaining why you believe you are the right person for this role.

    About Techolution :

    Techolution is a next gen consulting firm on track to become one of the most admired brands in the world for "innovation done right". Our purpose is to harness our expertise in novel technologies to deliver more profits for our enterprise clients while helping them deliver a better human experience for the communities they serve.

    At Techolution, we build custom AI solutions that produce revolutionary outcomes for enterprises worldwide. Specializing in "AI Done Right," we leverage our expertise and proprietary IP to transform operations and help achieve business goals efficiently.

    We are honored to have recently received the prestigious Inc 500 Best In Business award, a testament to our commitment to excellence. We were also awarded - AI Solution Provider of the Year by The AI Summit 2023, Platinum sponsor at Advantage DoD 2024 Symposium and a lot more exciting stuff! While we are big enough to be trusted by some of the greatest brands in the world, we are small enough to care about delivering meaningful ROI-generating innovation at a guaranteed price for each client that we serve.

    Our thought leader, Luv Tulsidas, wrote and published a book in collaboration with Forbes, “Failing Fast? Secrets to succeed fast with AI”. Refer here for more details on the content -

    Let's explore further!

    Uncover our unique AI accelerators with us :

    1. Enterprise LLM Studio : Our no-code DIY AI studio for enterprises. Choose an LLM, connect it to your data, and create an expert-level agent in 20 minutes.

    2. AppMod. AI : Modernizes ancient tech stacks quickly, achieving over 80% autonomy for major brands!

    3. ComputerVision. AI : Our ComputerVision. AI Offers customizable Computer Vision and Audio AI models, plus DIY tools and a Real-Time Co-Pilot for human-AI collaboration!

    4. Robotics and Edge Device Fabrication : Provides comprehensive robotics, hardware fabrication, and AI-integrated edge design services.

    5. RLEF AI Platform : Our proven Reinforcement Learning with Expert Feedback (RLEF) approach bridges Lab-Grade AI to Real-World AI.

    6. AI Center of Excellence : Establishes an AI Center of Excellence to maximize AI potential and ROI.

    7. FaceOpen : AI-powered user identification system using image recognition and deep neural networks, eliminating the need for keys, badges, or fingerprint scanners!

    Some videos you wanna watch!

  • Computer Vision demo at The AI Summit New York 2023
  • Life at Techolution
  • GoogleNext 2023
  • Ai4 - Artificial Intelligence Conferences 2023
  • WaWa - Solving Food Wastage
  • Saving lives - Brooklyn Hospital
  • Innovation Done Right on Google Cloud
  • Techolution featured on Worldwide Business with KathyIreland
  • Techolution presented by ION World’s Greatest
  • Visit us @ : To know more about our revolutionary core practices and getting to know in detail about how we enrich the human experience with technology.

    Create a job alert for this search

    Application Support Engineer • dehradun, India

    Related jobs
    Founding Full-Stack Developer (MERN)- 3+ Year Experience

    Founding Full-Stack Developer (MERN)- 3+ Year Experience

    HILL QUEEN TEA • dehradun, uttarakhand, in
    Founding Full-Stack Developer (MERN) - Backend Focused.This role is not for current students, interns, or freshers! Please avoid applying!. Only apply if you have more than 3+years of professional e...Show more
    Last updated: 14 hours ago • Promoted • New!
    Senior Software Engineer

    Senior Software Engineer

    People Prime Worldwide • dehradun, uttarakhand, in
    Our client is a Palo Alto–based AI infrastructure and talent platform founded in 2018.It helps companies connect with remote software developers using AI-powered vetting and matching technology.Ori...Show more
    Last updated: 30+ days ago • Promoted
    Software Engineer

    Software Engineer

    Grantify • Dehra Dun, Uttarakhand, India
    Company Description Grantify is an innovative education platform that streamlines the university admissions process through a transparent and data-driven ecosystem. By aligning student budgets and a...Show more
    Last updated: 1 day ago • Promoted
    Technical Support Engineer

    Technical Support Engineer

    Haridra IT • Dehradun, Uttarakhand, India
    We are an IT company based in Hyderabad and Bengaluru, India, with offices located in Sydney and Brisbane in Australia, serving clients globally. With a focus on developing bespoke technology soluti...Show more
    Last updated: 1 day ago • Promoted
    Full Stack Engineer

    Full Stack Engineer

    AideWiser SolTek • dehradun, uttarakhand, in
    AWS (EC2, Lambda, S3, RDS, DynamoDB, etc.Design, develop, and maintain backend services using.Net Core / MVC and frontend components using React. Build and scale backend systems on AWS cloud infrastru...Show more
    Last updated: 30+ days ago • Promoted
    Lead Full-Stack + AI Engineer (Founding Team)

    Lead Full-Stack + AI Engineer (Founding Team)

    Grovio AI • dehradun, uttarakhand, in
    We’re building an autonomous, multi-agent AI OS that plans, executes, and optimizes marketing across modern digital ecosystems. Think : an AI that acts like a virtual CMO — planning, writing, analyz...Show more
    Last updated: 6 hours ago • Promoted • New!
    Python Developer With Test Driven Development (TDD)

    Python Developer With Test Driven Development (TDD)

    ENCORE IT SOLUTIONS • dehradun, uttarakhand, in
    Job Description – Senior Python Developer – Service Implementation (TDD) (Contract).Short-term Contract (9 months).Flexible (8 hours / day with 4 hours PST overlap). Candidate should be comfortable wo...Show more
    Last updated: 14 hours ago • Promoted • New!
    Full Stack Engineer

    Full Stack Engineer

    oanakademi • dehradun, uttarakhand, in
    We are appointing a fullstack developer with at least 3 years of experience.Full-Stack and Mobile Developer.These roles are highly sought after and often involve building applications that run acro...Show more
    Last updated: 14 hours ago • Promoted • New!
    Senior Software Engineer

    Senior Software Engineer

    Programmers.io • dehradun, uttarakhand, in
    Senior AI-Integrated Software Engineer (.Remote until office reopens, Work from Home.We are looking for a dynamic and innovative. The ideal candidate will bring hands-on experience in AI-assisted de...Show more
    Last updated: 30+ days ago • Promoted
    GIS Application Developer

    GIS Application Developer

    DR. DESIGN PVT.LTD. • Dehra Dūn, Republic Of India, IN
    Python GIS Full Stack Developer.In this role, you will design, develop, and maintain geospatial web applications, leveraging Python and GIS technologies to deliver scalable, user-friendly solutions...Show more
    Last updated: 3 days ago • Promoted
    Software Engineer (Full Stack) - 17853

    Software Engineer (Full Stack) - 17853

    Turing • Dehra Dun, Uttarakhand, India
    Role Overview : Turing is seeking experienced Full Stack Software Engineers to help build end-to-end AI-driven applications for US customers — spanning backend services, web frontends, and evaluatio...Show more
    Last updated: 30+ days ago • Promoted
    Full Stack Engineer

    Full Stack Engineer

    Insight Global • dehradun, uttarakhand, in
    Contract with Insight Global Client.React, React Native, TypeScript.React, React Native, and TypeScript.Deploy containerized solutions using. Ensure high-quality deliverables through.CI / CD pipelines...Show more
    Last updated: 30+ days ago • Promoted
    Lead Software Engineer

    Lead Software Engineer

    DigiFocal IT Solutions Pvt Ltd • dehradun, uttarakhand, in
    Lead Software Engineer (TypeScript | React | Node.We are looking only for Immediate Joiner.Design, develop, and deploy scalable web applications using TypeScript, React, and Node.Collaborate with p...Show more
    Last updated: 15 days ago • Promoted
    Client Support Specialist

    Client Support Specialist

    Scry AI • Dehradun, Uttarakhand, India
    Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across fin...Show more
    Last updated: 4 days ago • Promoted
    Generative AI Engineer

    Generative AI Engineer

    Live Connections • dehradun, uttarakhand, in
    Required Notice Period - Immediate Joiners or Serving Notice or 30 days.Bachelor’s in CS / ML / AI or related field; Master’s or PhD preferred. ML / Data Science with a focus on generative AI, LLMs, or co...Show more
    Last updated: 16 days ago • Promoted
    Application Engineer

    Application Engineer

    Mentor Group • Dehra Dūn, Republic Of India, IN
    We suggest you enter details here.This is a full-time on-site role located in Dehradun for a Sales Engineer.The Sales Engineer will engage in daily tasks, such as providing technical support to cus...Show more
    Last updated: 24 days ago • Promoted
    Zendesk Specialist

    Zendesk Specialist

    Cozzera • dehradun, uttarakhand, in
    This role is ideal for a highly skilled professional who understands customer support operations and knows how to transform Zendesk into a fully optimized, automated, and data-driven support platfo...Show more
    Last updated: 14 hours ago • Promoted • New!
    Service Delivery Leader - Application Support

    Service Delivery Leader - Application Support

    PeopleStrong • dehradun, uttarakhand, in
    We are looking for an experienced.Application Support operations for PeopleStrong’s HR Tech platform.The role focuses on driving SLA adherence, managing escalations, improving support processes, an...Show more
    Last updated: 14 hours ago • Promoted • New!