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Associate Director Sales (MICE)

Associate Director Sales (MICE)

ConfidentialGuwahati, India
4 days ago
Job description

Ambitious, thirsty for results and love interacting with people Excited by the energetic and customer centric role of Sales Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Sales Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Associate Director Sales (MICE), you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Associate Director Sales (MICE) :

  • Supports the smooth running of the sales department, where all aspects of the hotel's pro-active sales initiatives are delivered and total revenue maximised
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
  • Delivers on plans and objectives where sales initiatives & hotel targets are achieved
  • Manages the sales team fostering a culture of growth, development and performance within the department
  • Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships with all key stakeholders
  • Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Associate Director Sales (MICE) :

  • Proven experience in sales with excellent problem-solving capabilities
  • Excellent managerial skills with a hands-on approach and lead-by-example work style
  • Commitment to exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions, offering advice and recommendations
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experienced in using IT systems on various platforms
  • Strong communication skills
  • Skills

    Budgeting and Financial Acumen

    Leadership and Team Management

    Sales Strategy Development

    Market Research and Competitive Analysis

    Skills Required

    Sales Strategy Development

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    Associate Director • Guwahati, India

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