Pega CDH Lead
ENTENTE SOLUTIONS LLPPune30+ days ago
Job descriptionBachelor's / Master's degree in Computer Science, Engineering, or related field. 10+ years of IT experience with at least 4+ years in Pega CDH. Pega CDH (Customer Decision Hub) and Next-Best-Action design. Decision Strategies, Adaptive Models, Predictive Analytics. NBA Designer, Customer Profile Designer, and Engagement Policy design. Omni-channel integration (Web, Mobile, Email, Contact Center). Proven experience leading large-scale Pega CDH implementations. Strong knowledge of Pega Platform (v8.x and above) and Pega design principles. Hands-on experience with cloud deployment (GCP / AWS / Azure) is a plus. Pega certifications such as CSA, CSSA, PCDC, or Decisioning Consultant strongly preferred.
Job Description : Pega CDH Lead
Location : Bangalore / Hyderabad / Pune / Chennai
Experience : 10+ years (with minimum 4+ years in Pega CDH)
Role Type : Full-time
Key Responsibilities :
- Lead end-to-end implementation and delivery of Pega CDH solutions.
- Partner with business stakeholders to translate customer engagement strategies into technical designs.
- Provide technical leadership to development teams, ensuring adherence to Pega best practices.
- Collaborate with cross-functional teams (Data, Marketing, Cloud, Integration) to enable real-time personalization and omni-channel orchestration.
- Ensure robust governance, compliance, and performance tuning of Pega CDH applications.
- Mentor, coach, and upskill junior engineers and decisioning consultants.
- Drive innovation and continuous improvement in customer engagement capabilities using advanced Pega CDH features.
Required Skills & Experience :
Strong expertise in :
(ref : hirist.tech)
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Lead • Pune
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