Network Engineer L2

Role- Network Engineer

Exp-5 + Years

Locations-Hyderabad

NP-15 Days or Less (Only Serving Candidate Preferred)

JD :

Duties and Responsibilities

• Troubleshooting the complex / multi-domain / incidents, that require design changes or involvement of OEMs, on the network and services that are escalated by L2 Resolver Group while adhering to SLA / KPIs
• Providing L3 level of Network and Service Assurance support for enterprise network on routing and switching and is comprised of Cisco based WAN / LAN / WLAN and SDWAN technologies
• Carrying out complex network change events.
• Acting as the architect for the projects in the day 2 scenario
• Provide design and deployment guidance on new enterprise sites, make configuration pack and deploy it on ground.
• Raising TAC cases with OEMs and drive the resolution of complex incidents
• Coordinating with the fault management teams of the CSPs for the resolution of access link issues
• Working directly with OEMs for upgrades for EoL / EoS based Life Cycle Management.
• Designing and implementing the final fix for resolving the complex incidents in coordination with OEMs or CSPs.
• Representing the Operations team in architectural and roadmap discussions along with the customer
• Analyzing the technological advancement in the industry and acting as the technical advisor to the customer
• Assisting the Major Incident resolution by actively participating in the process.

Minimum Job Entry Requirements

Strong hands-on experience on the following (Mandatory)

Skills Required

Networking Technologies