Technical Support Engineer

Technical Support Engineer

• Function : Customer Success
• Job Location : Whitefield, Bangalore
• Reporting to : Manager- Global Support and Operations.

About Us :

Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and automate access reviews—all from a single, intuitive interface. With Zluri, organisations automate compliance readiness and ensure that the right people have the right access to the right applications at the right time, with minimal time and manual effort.

Role Summary :

We are seeking a Technical Support Engineer who enjoys working directly with customers to resolve a wide range of technical and product-related issues in a B2B SaaS environment.

This role combines hands-on technical troubleshooting with regular customer interaction. You will work across multiple areas of the Zluri platform — including integrations, workflows, configurations, and identity- and access-related use cases — helping customers successfully use both existing and newly introduced capabilities. You will also partner closely with Engineering, Product, and Customer Success teams to ensure customer issues are resolved effectively, and insights from the field are fed back into the product.

Key Responsibilities :

Qualification and Experience

Key Skills :

Nice to Have :

What Success Looks Like

Empowering Diversity, Championing Inclusivity

Zluri values diversity and inclusivity, fostering an environment where every individual feels welcome and respected. We are an Equal Opportunity Employer, providing fair consideration to all qualified applicants, regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.