Customer Service RepresentativeGlobeia • Ahmedabad, IN
No longer accepting applications
Customer Service Representative
Globeia • Ahmedabad, IN
5 days ago
Job descriptionExcellent verbal and written communication skills Strong customer-service orientation with solid problem-solving abilities Tech-savvy; proficient with CRM software and Microsoft Office Ability to multitask, stay organized, and work independently Flexibility to work across different time zones Education : Minimum post-secondary education required Previous experience in customer service (virtual, hybrid, or onsite preferred) Familiarity with background checks, verification, or related service industries is an asset Gurugram, India (Onsite)
Globeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, tech-savvy individual who can manage customer inquiries efficiently across multiple communication channels.
Responsibilities
- Respond promptly and professionally to customer inquiries via email, chat, and phone
- Assist clients with background check, authentication, and document verification services
- Troubleshoot and resolve service-related issues with accuracy and care
- Maintain detailed and accurate records of all interactions within CRM systems
- Collaborate with internal teams to improve customer experience and streamline service processes
Requirements
Preferred Experience
Location
Create a job alert for this search
Customer Service Representative • Ahmedabad, IN