Sales Team Lead (Inbound & Cart Recovery) - Mumbai (On-Site)

Traditional healthcare selling is “buy it warna … → le lo → yeh raha offer” with daily follow-ups. Our approach is “seekho → samjho → khareedo.”

If you have a background in sales, and this appeals to you - read on.

Every month, thousands of people visit our website, add our products to their carts, or message us about real gut-health concerns.

They don’t need hard selling — they need someone who understands.

That’s why we’re hiring a Sales Team Lead who can convert curiosity into trust — and trust into purchases — through calm, consultative conversations.

This is a player-coach role for someone who loves being hands-on : leading by example, guiding others patiently, and showing how genuine listening can turn a conversation into a conversion.

What You’ll Do

Coach (≈ 80 %)

Track conversion metrics, connection rates, and revenue trends.

Train new team members in empathy-led, education-first selling — “the Hugg Way.”

Listen to call recordings and share quick 1-on-1 feedback.

Lead morning stand-ups and end-of-day reviews to keep the rhythm strong.

Player (≈ 20 %)

Handle escalations or sensitive health conversations.

Close a portion of high-intent or complex leads yourself.

Model how calm, honest communication consistently wins trust.

You’ll Fit Right In If You

Live in Mumbai and can work on-site (Mon–Sat | 10 AM–6 PM).

Have 2–5 years of consultative-sales experience (Senior Counsellor, Academic Advisor, Senior Executive, etc.).

Consistently exceed targets through understanding, not pressure.

Are a disciplined operator who values structure, feedback, and consistency.

Are fluent in English and Hindi.

May come from Health-Tech, Wellness, Ed-Tech or Premium D2C

Do not apply if you :

Prefer script-based selling only (common in BFSI / telecom BPOs)

Think more calls = more sales

Are not currently in Mumbai

What’s in It for You

Strong Base Pay : Above-market fixed salary.

Uncapped Variable : 10 % of monthly profit from first-time conversions — earn without limits.

Growth Path : Move up to Category Head – Sales , managing your own P&L and team.

Real Impact : Each conversation you guide helps someone choose a natural path over a chemical one.

About Hugg

Hugg Beverages is a bootstrapped, profitable wellness brand on a mission to reduce or replace medicines with 100 % natural, clinically-tested real food ingredients. Our factory is in Daman; our head office is 10 minutes from Dadar Station.

How to Apply

Send your resume and a short note about a time you helped someone improve their sales performance to Use the subject line → “Application – Sales Team Lead (Mumbai)”