Senior Functional Analyst [T500-21281]

About Delta Tech Hub :

Delta Air Lines (NYSE : DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

PRIMARY FUNCTIONS (RESPONSIBILITIES) :

• Responsible for Avature system configuration, workflow creation, documentation of configuration decisions / business & system requirements.
• Stay abreast of regular ATS releases including making recommendations on what enhancements to implement and testing
• Troubleshoot, coach, and provide general support and day-to-day issue resolution to end users : HR, Recruiters, Hiring Managers, and Candidates
• Maintain functional knowledge of HR processes and platforms
• Responsible for inbound and outbound interface and integration support including partnering with IT and HR to troubleshoot and identify issues as well as propose, test and implement solutions
• Perform analyses and develop solutions that solve business problems / opportunities
• Support implementation of upgrades and patches - including testing, validation, and communication
• Develop training documentation and deliver end user training as needed.
• Manage role-based security to ensure accurate functionality for users.
• Maintain integrity and accuracy of ATS data
• Coordinate with HR, IT and vendors to accomplish shared goals and assist with delivery of HR Technology road-map initiatives
• Additional work as assigned

WHAT DO YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) :

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

ID-DELTD05