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Supply Chain Executive

Supply Chain Executive

TrayaCoimbatore, IN
3 days ago
Job description

Position : Supply Chain Executive

Location : Malad (W), Mumbai

Department : Operations

Position Summary :

The Supply Chain Executive will be responsible for managing the end-to-end order processing workflow and handling product returns efficiently. This role ensures seamless coordination between internal teams, logistics partners, and customers to maintain operational accuracy.

Key Responsibilities :

  • Process daily customer orders on the company’s ERP or OMS platforms (e.g., Unicommerce, Shopify, etc.).
  • Coordinate with warehouse teams to ensure timely order dispatch, inventory allocation, and shipment tracking.
  • Maintain up-to-date records of order status, cancellations, and reshipments.
  • Oversee return order initiation, pickup scheduling, and product quality checks upon return.
  • Reconcile returned inventory and update systems to reflect stock changes.
  • Work closely with the finance team for refund / replacement processing and dispute resolution.
  • Analyze return trends to identify product or courier-related issues and suggest corrective actions.
  • Collaborate with cross-functional teams to ensure operational efficiency and data accuracy.
  • Liaise with courier partners for shipment-related escalations, delays, or claim settlements.

Key Skills :

  • Hands-on experience with ERP, OMS, or WMS tools (e.g., Unicommerce, Zoho, etc.).
  • Strong Excel and reporting skills.
  • Excellent communication and coordination skills.
  • Attention to detail and ability to multitask in a fast-paced environment.
  • Problem-solving mindset and data-driven approach to improving operational
  • efficiency.

    • Qualifications :

  • Bachelor’s degree in supply chain management, Operations, Commerce, or a related
  • field.
  • 1–3 years of experience in e-commerce order management, logistics, or supply chain
  • operations.
  • Knowledge of reverse logistics and courier management.

    • Work Environment :

  • Full-time position with standard office hours (Monday to Saturday).
  • This is a fast-paced role that requires multitasking and meeting performance targets.
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    Supply Chain Executive • Coimbatore, IN