Franchise Analytics & Reporting Lead
Purpose & Overall Relevance for the Organization :
- This person will review and analyze Sell-in and Sell-out data and identify opportunities to consult all markets and business leadership that will better performance overall.
- Act as local center of excellence expert within Franchise for all reporting analytics related topics and drive the implementation of reporting suites with consistency across the organization.
Key Responsibilities :
Business Support & Analytics Solutions :Act as a business support function for all EM Franchise analytics solutions and tools supporting the Franchise teams and leadership.Conduct reporting needs analysis and lead the demand management for insights and analytics services and tools within your area of responsibility.Build advanced reporting suites.Identify risks and opportunities through analysis of Franchise Sell-in and Sell-out data and participate in the discussion for the definition of actions to mitigate risks or realize identified opportunities.Prepare data analysis (insights and recommendations) for our Emerging Market Franchise Business. Example analytics areas include :Sell-Out PerformanceProfitability PerformanceNPS, Membership, and other digital ops toolsOmni-Channel Reporting (SFS, CC, Endless Aisle, Return in store, etc.)Sales Academy and TrainingDigital Share PerformanceChannel ManagementDistribution AnalysisRange Analysis and Assortment OptimizationConsultation & Reporting Utilization :Consult Franchise teams across EM in driving consistent reporting language, insight generation, and utilization of reporting suites towards business optimization.Accountable for market data sourcing and management, including partner onboarding.Work with Global and EM Analytics Teams to input local insights and business reality, improve reporting structures, and distill best practices across our markets.Create and drive awareness about standard KPIs across markets within EM.Provide and consolidate training across markets to understand EM KPIs such as Sell-Through by channel, Comp Growth, etc.Ensure accuracy and relevancy of data analyzed.Sales forecasting and budgeting, collaboration with Finance and Franchise teams, driving forecast accuracy and highlighting any gaps to the business.Key Relationships :
EM FranchiseEM AnalyticsGlobal SalesKnowledge, Skills, and Abilities :
Excellent analytical skillsGood communication and interpersonal skillsGood understanding of retail or consumer business processes is a plus.Experience with SAP, BI visualization tools (e.g., MicroStrategy, Tableau, PowerBI) is a plus.Understanding of Finance, Customer Service, and Sales.High level of attention to detail and quality.Independent, logical, and proactive thinkerAbility to work in a highly matrixed organizationExcellent project management skillsRequisite Education and Experience / Minimum Qualifications :
3+ years of professional experience, with extensive experience in the area of Analytics (e.g., Web analytics, Digital Media / Marketing analytics, SEO Analysis or Attribution Modelling).Proficient in MS Office.MSS, Alteryx, R, or Python is an advantage.COURAGE : Speak up when you see an opportunity; step up when you see a need.
OWNERSHIP : Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION : Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY : Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY : Play by the rules. Hold yourself and others accountable to our company's standards.
RESPECT : Value all players. Display empathy, be inclusive and show dignity to all.
Skills Required
Sap, Alteryx, Tableau, Python, Analytics