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Senior Specialist Franchise Analytics EM

Senior Specialist Franchise Analytics EM

ConfidentialGurgaon / Gurugram
30+ days ago
Job description

Franchise Analytics & Reporting Lead

Purpose & Overall Relevance for the Organization :

  • This person will review and analyze Sell-in and Sell-out data and identify opportunities to consult all markets and business leadership that will better performance overall.
  • Act as local center of excellence expert within Franchise for all reporting analytics related topics and drive the implementation of reporting suites with consistency across the organization.

Key Responsibilities :

  • Business Support & Analytics Solutions :
  • Act as a business support function for all EM Franchise analytics solutions and tools supporting the Franchise teams and leadership.
  • Conduct reporting needs analysis and lead the demand management for insights and analytics services and tools within your area of responsibility.
  • Build advanced reporting suites.
  • Identify risks and opportunities through analysis of Franchise Sell-in and Sell-out data and participate in the discussion for the definition of actions to mitigate risks or realize identified opportunities.
  • Prepare data analysis (insights and recommendations) for our Emerging Market Franchise Business. Example analytics areas include :
  • Sell-Out Performance
  • Profitability Performance
  • NPS, Membership, and other digital ops tools
  • Omni-Channel Reporting (SFS, CC, Endless Aisle, Return in store, etc.)
  • Sales Academy and Training
  • Digital Share Performance
  • Channel Management
  • Distribution Analysis
  • Range Analysis and Assortment Optimization
  • Consultation & Reporting Utilization :
  • Consult Franchise teams across EM in driving consistent reporting language, insight generation, and utilization of reporting suites towards business optimization.
  • Accountable for market data sourcing and management, including partner onboarding.
  • Work with Global and EM Analytics Teams to input local insights and business reality, improve reporting structures, and distill best practices across our markets.
  • Create and drive awareness about standard KPIs across markets within EM.
  • Provide and consolidate training across markets to understand EM KPIs such as Sell-Through by channel, Comp Growth, etc.
  • Ensure accuracy and relevancy of data analyzed.
  • Sales forecasting and budgeting, collaboration with Finance and Franchise teams, driving forecast accuracy and highlighting any gaps to the business.
  • Key Relationships :

  • EM Franchise
  • EM Analytics
  • Global Sales
  • Knowledge, Skills, and Abilities :

  • Excellent analytical skills
  • Good communication and interpersonal skills
  • Good understanding of retail or consumer business processes is a plus.
  • Experience with SAP, BI visualization tools (e.g., MicroStrategy, Tableau, PowerBI) is a plus.
  • Understanding of Finance, Customer Service, and Sales.
  • High level of attention to detail and quality.
  • Independent, logical, and proactive thinker
  • Ability to work in a highly matrixed organization
  • Excellent project management skills
  • Requisite Education and Experience / Minimum Qualifications :

  • 3+ years of professional experience, with extensive experience in the area of Analytics (e.g., Web analytics, Digital Media / Marketing analytics, SEO Analysis or Attribution Modelling).
  • Proficient in MS Office.
  • MSS, Alteryx, R, or Python is an advantage.
  • COURAGE : Speak up when you see an opportunity; step up when you see a need.

    OWNERSHIP : Pick up the ball. Be proactive, take responsibility and follow-through.

    INNOVATION : Elevate to win. Be curious, test and learn new and better ways of doing things.

    TEAMPLAY : Win together. Work collaboratively and cultivate a shared mindset.

    INTEGRITY : Play by the rules. Hold yourself and others accountable to our company's standards.

    RESPECT : Value all players. Display empathy, be inclusive and show dignity to all.

    Skills Required

    Sap, Alteryx, Tableau, Python, Analytics

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