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Customer Executive – Travel & Visa Services
TripateChennai, Tamil Nadu, India16 days ago
Job descriptionGood communication skills in English + Tamil / Telugu (both preferred). Basic knowledge of tours, flights, and visas (training will be provided). Ability to handle calls patiently and explain clearly. Graduate in any stream; prior experience in travel / visa / customer service is a plus. Computer skills : Email, Excel, WhatsApp, and CRM handling. Be part of a fast-growing travel company. Friendly office environment in Chennai. Growth opportunities in travel, tours, and visa handling.
Location : Saligramam, Chennai (Office-based)
Company : Tripate (Taabow Travels Pvt. Ltd.)
About Us :
Tripate is a growing travel company helping customers with group tours, customized travel plans, and visa services . We believe in offering genuine guidance and hassle-free service for travelers across India.
Role Overview :
We are looking for a Customer Executive who can manage incoming calls, guide customers on our tours, and assist them with tourist visa queries. The role involves clear communication, patience, and a passion for the travel industry.
Key Responsibilities :
- Answer and manage inbound customer calls professionally.
- Explain details of our group tours, itineraries, costs, and inclusions.
- Guide customers with information on tourist visa requirements and documentation.
- Maintain records of inquiries, leads, and bookings.
- Provide end-to-end assistance to customers for their travel needs.
- Coordinate with internal teams (tour managers & visa team) for smooth operations.
Requirements :
Salary : ₹18,000 – ₹25,000 / month (based on experience) + incentives.
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Customer Service Executive • Chennai, Tamil Nadu, India