Customer Solutions Engineer
Aaroh Machines and Components Private LimitedPune, Republic Of India, IN12 hours ago
Job descriptionDME / B.E. in Mechanical or Electrical Engineering. 2–5 years of experience in industrial machinery , sheet metal , or CNC equipment . Good knowledge of mechanical, electrical, and hydraulic systems. Excellent communication, presentation, and customer-handling skills. Willingness to travel across India. Self-motivated and capable of working independently.
Role Overview :
The Sales & Service Engineer will be responsible for both business development and technical support activities — from identifying customer needs and promoting products, to installation, commissioning, and after-sales service. This role suits energetic, hands-on engineers who enjoy both technical and customer-facing work.
Key Responsibilities :
- Visit customers for sales promotion, demos, and technical discussions.
- Identify new business opportunities for laser machines, press brakes, and finishing solutions.
- Prepare and submit quotations, proposals, and technical offers.
- Support machine installation, commissioning, and operator training.
- Handle troubleshooting, maintenance, and service calls.
- Coordinate with the Pune office for spare parts, service reports, and documentation.
- Maintain strong customer relationships and ensure satisfaction.
- Achieve sales and service performance targets.
Desired Candidate Profile :
Location : Pune (with travel across India)
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Solution Engineer • Pune, Republic Of India, IN