Purpose of the job
- To lead and manage quality lab activities i.e. raw material testing, finished product testing & new product evaluations and testing for Agarbatti, Sambrani and Matches.
- To perform process and system audits across vendor factories to ensure manufacturing SOP is being followed and improve the quality KPIs through root cause analysis, CAPA implementation & training and developments.
Key Accountabilities
Manage quality lab activities with all raw materials, finished goods and new products testing and reporting the resultsManage timely calibration of all instruments / equipment's in lab and maintain recordsTimely testing & reporting of raw material / finished goods results to stakeholdersPerform root cause analysis with appropriate tools such as fishbone diagram, histogram, pareto chart etc. to identify root cause for the problems identified in raw materials / finished goods during testing and process auditsPerform process & system audits across vendor factories to ensure factory follows ITC SOPReport process and system audit score & observations to respective vendors and close follow-up and review of CAPA submitted by vendors for NCs observed in auditDaily review and monitoring of key quality KPIs reported by factories such as, FG DPM, Incoming raw material test results etc. and timely escalation to the management in case desiredKeep a close communication with production team for daily updates on raw materials / finished goods resultsRequirements
Diploma Graduate in Mechanical, Mechatronics or Chemical domainQuality management or Quality related certifications, preferredProblem solving methodsKnowledge of 5S, 7 QC tools, Process improvement or other statistical methodsCommunication & Presentation skillsSkills Required
Documentation Skills, Data Analysis, Quality Assurance, Statistical Analysis