Store Assistant

Job Summary

HealthSy Pharmacy is looking for a proactive and dependable Store Assistant to support day-to-day operations at our retail pharmacy. The Store Assistant will work closely with the Store Pharmacist to ensure smooth functioning of the store, including inventory handling, billing support, customer interaction, and maintaining store hygiene. This role is crucial in ensuring operational efficiency, excellent customer service, and timely stock handling.

Key Responsibilities

• Customer Assistance : Greet and guide customers, assist in locating products, and direct prescription queries to the pharmacist.
• Billing & Transactions : Support billing operations by preparing invoices and ensuring accurate billing entries.
• Inventory Handling : Assist in receiving, unpacking, labeling, and shelving pharmaceutical and non-pharmaceutical items.
• Stock Replenishment : Regularly monitor stock levels on shelves and support timely replenishment based on pharmacist instructions.
• Expiry Monitoring : Support the pharmacist in tracking expiry dates and segregating short-expiry and expired products.
• Cleanliness & Hygiene : Maintain cleanliness of shelves, display areas, counters, and storage zones to ensure a hygienic pharmacy environment.
• Delivery Support : Act as delivery personnel for order pick-up and assist in packaging medicines. Maintain delivery records and ensure timely deliveries as per delivery guidelines and safety protocols.
• System Updates : Enter product codes, price changes, and assist in basic system entries under supervision of the pharmacist.
• Support Stock Audit : Assist in weekly and daily stock audits by preparing stock sheets, sorting product categories, and supporting verification.
• Customer Feedback & Issue Reporting : Escalate customer concerns or product issues to the Store In-charge promptly and ensure follow-up when needed.

Qualifications & Experience