Lead Product Manager, AI Customer Engagement

Promise this isn’t your usual job post — this one’s genuinely exciting.

A global, AI-powered organisation (trusted by 2M+ businesses ) is hiring a Senior Product Manager – AI to lead two of their most high-impact product lines : AI Agent Studio and AI Knowledge Base . If you love building at scale and shaping the future of AI-driven customer engagement, this is your role.

Why this opportunity stands out :

⚡ Trusted by 2M+ businesses worldwide

⚡ Handles 1.5B+ messages every month

⚡ Drives 200M+ leads & 20M+ conversations monthly

⚡ 1,500+ teammates across 15+ countries

⚡ Fully remote-first — work anywhere from your living room to the Maldives works for us.

What you’ll own :

• Define and drive the roadmap for next-gen AI products
• Build intelligent conversational & knowledge workflows
• Run POCs, shape UX, and launch AI features at massive scale
• Collaborate across engineering, design, GTM & leadership
• Track adoption, retention, NPS, and product performance metrics

What makes you a great fit :

If you’re excited about owning AI products that impact millions — and you enjoy building in a fast-growing, high-scale environment — hit Apply .

This is your chance to shape the future of AI-powered customer experiences. 🚀