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Quality Analyst
ConfidentialNoida, India8 days ago
Job descriptionMonitor and audit international (UK) calls for quality & compliance Provide clear, constructive feedback and coaching to agents Conduct call listening sessions and support performance improvements Ensure agents meet and exceed quality standards Competitive Salary Free Dinner Facility Cab Drop Facility (for female employees only) Growth-oriented, positive work culture Graduate (preferred) with 1+ year QA experience in international BPO / call center, preferably UK process Excellent English communication skills (verbal & written) Basic working knowledge of MS Excel, Word & PowerPoint Immediate joiners preferred ???? Apply Now! Send your CV to : [HIDDEN TEXT] ???? Don't miss out on this opportunity – share with your network or tag someone who'd be a great fit!
Hiring Alert : Quality Analyst – Join Our Growing Team! ????
- ???? Location : Sector 63, Noida
- ???? UK Shift Timings :
- First Shift : 12 : 30 PM – 09 : 30 PM
- Second Shift : 02 : 30 PM – 11 : 30 PM
Construction Helpline is hiring a Quality Analyst to monitor and evaluate international customer calls (UK-based), ensuring compliance with quality standards and delivering excellent customer experiences. If you have strong communication skills and the ability to coach agents with constructive feedback, we'd love to hear from you!
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Quality Analyst • Noida, India
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