Sr. CloudOps Engineer

About Digital.ai

Digital.ai is the only AI-powered software delivery platform purpose-built for the enterprise, enabling the world's largest organizations to build, test, secure, and deliver high-quality software. By unifying AI-driven insights, automation, and security across the software development lifecycle, Digital.ai empowers enterprises to deliver innovation with confidence. Trusted by 5,000 global enterprises, Digital.ai is redefining how enterprises build better software in an AI-driven world. Additional information about Digital.ai can be found at digital.ai and on Twitter, LinkedIn, and YouTube.

About the Role

Responsible for managing the day-to-day operations as a part of the Cloud Operations Organization. This includes managing production and development / QA systems in multiple remote locations around the world. The ideal candidate would have previously worked in a 24x7 Production environment and be comfortable administering mission-critical systems. This position is also responsible for installs, upgrades and maintenance of customers for Digita.ai Products TeamForge, Agility, AI-Powered Analytics etc.

Responsibilities

• Be available for on-call support and Shifts
• Shift Timings (IST) - 6 : 30am - 2 : 30pm & 2 : 30pm - 10 : 30pm, 10.30pm – 6.30am and weekend
• Work on tasks / tickets on a daily basis to support IT Operations / Hosted Application
• Responsible for Digital.ai applications support like Installation, Upgrade, Manage Performance
• Troubleshoot issues related to IT Infrastructure, Hosted Applications, Cloud and have a permanent fix for the issues.
• Identify recurring tasks which require automation and automate them.
• POC / Projects

Requirements

What We Offer :

Digital.ai is firmly committed to merit-based hiring. We maintain compliance with US and International laws. We welcome everyone from all backgrounds, including age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and believe that diversity is the foundation of innovation.

For individuals with disabilities who would like to request an accommodation, please advise us within your job application or cover letter.

FRAUD PREVENTION ALERT : please note that Digital.ai does not use third party recruiters. In our efforts to protect you against possible impersonation please check the email address or are contacted by an unfamiliar / third party requesting please reach out directly to Digital.ai.

Skills Required

Windows Operating System, Cloudformation, Postgresql, Microsoft Sql Server, Shell, Terraform, Linux, snowflake , Mysql, Microstrategy, Python, Etl, Aws