Account / Customer Development Manager (FMCG)

#Hiring Alert!!!! Account / Customer Development Manager (FMCG)

Location :  Hyderabad, India (Working with UK timings)

Salary :  ₹6 – ₹10 LPA

Experience :  6–10 years in Account Management or Key Accounts Sales

Preferred Background :  FMCG / Food / Retail / Supply Chain

Qualification :  MBA (preferred)

About ON THE ROCKS

OTR Direct  is a leading  UK-based logistics and distribution company , connecting global FMCG brands with major retailers and customers across the UK.We manage a diverse portfolio of FMCG, frozen, and foodservice products — driving growth through innovation, operational excellence, and long-term partnerships. As we expand our India operations, we’re looking for a  seasoned Account / Customer Development Manager  to manage and grow key UK accounts, focusing on commercial performance, profitability, and customer satisfaction.

Purpose of the Role

The  Account / Customer Development Manager  will be responsible for managing centralized and key UK accounts end-to-end — ensuring seamless coordination between commercial, operations, and logistics teams. This role demands strong account ownership, business acumen, and a deep understanding of the FMCG or related industries.

Key Responsibilities

Own & Grow Key Accounts :  Manage strategic UK accounts from onboarding to delivery and aftersales.

Drive Commercial Excellence :  Negotiate and implement commercial agreements that deliver profitability and sustainable growth.

Expand Product Portfolio :  Identify opportunities to introduce new SKUs and categories within existing customer bases.

Lead NPDs :  Coordinate New Product Development and range expansion from concept to launch.

Build Client Relationships :  Foster trust-based partnerships through proactive communication and reliable execution.

Operational Leadership :  Oversee order flow, logistics coordination, delivery schedules, and payment cycles.

Business Insights :  Track sales data, forecast trends, and prepare performance reports for leadership.

Who You Are

7–10 years of experience in a similar role, preferably within  FMCG / Food / Retail /  Supply Chain  industries

Proven track record in  Key Account Management  or  Customer Development

Excellent  commercial, negotiation, and stakeholder management  skills

Strong analytical and problem-solving mindset with attention to detail

Demonstrated ability to manage end-to-end account operations

Experience working with or managing  UK / European clients  is a strong advantage

Self-motivated, proactive, and comfortable working in  UK business hours

MBA (Marketing preferred)

Why Join Us

Work directly with  UK-based brands and retailers

Be part of a  fast-growing international FMCG business  shaping the future of distribution

Enjoy  autonomy, ownership, and opportunities to innovate

Competitive salary package –  ₹6 to ₹10 LPA

Collaborative, growth-oriented culture with exposure to  global operations

How to Apply

Apply below or send your CV and a short cover letter (max 150 words) explaining why you’re the perfect fit for this role.

Learn more about us :  www.otrdirect.co.uk