Associate Account Director

HRipple SolutionsMangalore, IN

19 hours ago

Job description

💼 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 : 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿

📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻 : 𝗕𝗞𝗖, 𝗠𝘂𝗺𝗯𝗮𝗶

🕥 𝗧𝗶𝗺𝗶𝗻𝗴 : 𝟭𝟬 : 𝟯𝟬 𝗔𝗠 𝘁𝗼 𝟳 : 𝟯𝟬 𝗣𝗠 (𝗠𝗼𝗻𝗱𝗮𝘆 𝘁𝗼 𝗙𝗿𝗶𝗱𝗮𝘆)

🧑 💼 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 : 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 𝗶𝗻 𝗰𝗹𝗶𝗲𝗻𝘁-𝘀𝗲𝗿𝘃𝗶𝗰𝗶𝗻𝗴 𝗼𝗿 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗶𝗻 𝗮 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗮𝗴𝗲𝗻𝗰𝘆

🌟 𝗥𝗼𝗹𝗲 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄 :

Join our vibrant team as an Associate Account Director, where you’ll lead our client-servicing team, manage senior client relationships, and ensure successful delivery of innovative digital marketing solutions. You’ll blend strategic leadership, commercial acumen, team mentorship, and deep digital expertise, acting as the key interface between clients and our internal teams. Your drive will fuel client satisfaction, account growth, and agency profitability.

✅ 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 :

𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀 :

Be the senior point of contact for key client accounts.
Build and nurture trusted relationships with clients, understanding their business challenges and marketing needs.
Identify upsell and cross-sell opportunities and lead the pitch process for account expansion.

𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 :

Collaborate with strategy, creative, and performance teams to deliver integrated marketing solutions aligned with client goals.

Guide the strategic direction of client accounts, ensuring measurable business outcomes.

Translate business challenges into actionable digital strategies.

𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 :

Lead and mentor a team of account managers and client-servicing professionals.

Foster a culture of excellence, ownership, collaboration, and continuous improvement.

Define KPIs for the team and conduct regular performance reviews and growth planning.

𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗢𝘃𝗲𝗿𝘀𝗶𝗴𝗵𝘁 :

Ensure timely, high-quality delivery of all digital campaigns and projects.

Proactively manage project risks, client escalations, and resource bottlenecks.

Maintain a strong pulse on campaign performance and client satisfaction.

𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 :

Manage P&L for client accounts and ensure profitability.

Track budgets, forecasts, and billing accuracy across client projects.

Support the finance team in revenue planning and cash-flow projections.

🧠 𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 :

1. 10+ years of experience in client servicing / account management, including team-handling.

2. Proven track-record in growing client accounts and building long-term relationships.

3. Deep understanding of digital marketing channels and industry trends.

4. Excellent communication, negotiation and presentation skills.

5. Ability to build, inspire and lead cross-functional teams in a fast-paced, high-growth environment.

6. Strong business acumen with experience in budgeting, forecasting, and ROI analysis.

7. Bachelor’s or Master’s degree in Marketing, Business or a related field.

📣 𝗪𝗵𝘆 𝗝𝗼𝗶𝗻 𝗨𝘀?

We’re a dynamic digital agency where your work will make real impact. You’ll collaborate with passionate professionals, lead challenging and rewarding projects, and help shape the growth trajectory of key accounts. If you’re looking to take the next big step in your career, this role offers the platform to excel.

🔗 Interested? Apply now @ 𝘀𝗵𝘄𝗲𝘁𝗮.𝗵𝗿𝗶𝗽𝗽𝗹𝗲@𝗴𝗺𝗮𝗶𝗹.𝗰𝗼𝗺

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Associate Director • Mangalore, IN