Technical Sales Support Specialist
Allianze InfosoftAmritsar, Republic Of India, IN2 days ago
Job descriptionDevelop and maintain a deep understanding of elevator products, including features, benefits, and technical specifications. Prepare and update technical documentation such as product manuals, specifications, compliance statements, and regulatory requirements. Interact with clients to understand project requirements and recommend suitable elevator solutions. Address technical concerns and provide clear, professional responses to customer inquiries. Collaborate with the sales team to ensure customer satisfaction throughout the sales cycle. Ensure all sales and technical activities comply with industry regulations, safety standards, and company policies. Maintain structured workflows for handling and tracking customer inquiries, quotations, and approvals. Work closely with the engineering and product development teams to provide feedback on product enhancements based on customer needs and market trends. Contribute to workflow optimizations to improve the efficiency of sales support operations. Bachelor’s degree in Engineering, Mechanical Engineering, or a related field. 1–4 years of experience in technical support , sales support , or estimation , preferably within the elevator and escalator industry . Ability to interpret and prepare technical drawings using AutoCAD. Strong understanding of elevator and escalator products, components, and technical specifications. Excellent verbal and written communication skills. Ability to clearly explain technical concepts to both technical and non-technical clients or internal teams. Efficient in preparing accurate quotations, estimates, and technical documentation Capable of working effectively with cross-functional teams including sales, engineering, procurement, and management. Strong interpersonal skills to maintain smooth coordination and timely project support. Prior experience in technical or sales support roles within the elevator and escalator industry. Exposure to workflow optimization and feedback sharing with product development teams. Basic knowledge of regulatory compliance and documentation standards in mechanical or construction sectors.
About the Company
Allianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service.
About the Role
The Sales Support Engineer at Allianze Infosoft plays a crucial role in supporting the Dubai sales team (remotely) by providing technical expertise, product knowledge, and customer engagement.This position ensures that sales inquiries are handled efficiently, technical solutions are accurately communicated, and customers receive the right elevator solutions tailored to their needs.
Responsibilities
Technical & Sales Support
- Provide technical guidance to the sales team, assisting in customer inquiries, product demonstrations, knowledge in AutoCAD and MS Office and troubleshooting.
- Support sales by preparing technical proposals, presentations, and quotations.
- Ensure pricing and product specifications align with customer needs and company guidelines.
Product Knowledge & Documentation
Customer Engagement & Consultation
Process & Compliance Management
Continuous Improvement & Collaboration
Qualifications
Required Skills
Preferred Skills
Create a job alert for this search
Technical Support Specialist • Amritsar, Republic Of India, IN
Related jobs
- Promoted
Saas Customer Support
PlusVibeAmritsar, Republic Of India, IN Ai is on a mission to revolutionize cold outreach automation tools by providing unlimited email inboxes, warm-up for all accounts, built-in prospect email verification, data enrichment, AI campaign...Show moreLast updated: 1 day ago
- Promoted
Customer Technical Support Specialist – Saas Compliance Platform
BigRioAmritsar, Republic Of India, IN Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 15 days ago
- Promoted
- New!
Technical Support Engineer
Evalify-IQamritsar, punjab, in Provides level 1 technical support to end users on computer-related technical problems to assigned accounts / customers through voice support.
Taking ownership of customer issues reported and respond...Show moreLast updated: 9 hours ago
- Promoted
Customer Technical Support Specialist – SaaS Compliance Platform
BigRioamritsar, punjab, in Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 15 days ago
- Promoted
- New!
Technical Support Specialist
Mindteckamritsar, punjab, in Job Opportunity : L2 Support Engineer (Multiple Positions).Start Date : ASAP (within 3-4 weeks).We are hiring L2 Support Engineers to join our dynamic IT team.
Junior Engineers : 2–3 years of experienc...Show moreLast updated: 9 hours ago
- Promoted
Customer Support Specialist
ConfidentialAmritsar, India We are looking for a dedicated and detail-oriented Specialist to join our Dispatch & Workforce Operations team.You will be responsible for managing job dispatches, tracking worker assignments, moni...Show moreLast updated: 6 days ago
- Promoted
Desktop Support Engineer - Kapurthala
ITC InfotechKapurthala, Punjab, India Installation and configuration of Windows 10 / 11 OS.Troubleshooting and resolving OS-related issues.User support and issue resolution.
Provide first-level support for end-users experiencing issues wi...Show moreLast updated: 24 days ago
- Promoted
Sales Support Management (Senior)
Zenith Services Inc.amritsar, punjab, in Sales Data & Process Management.Capture, organize, and maintain customer and sales opportunity data.Ensure data accuracy, timeliness, and compliance with company and legal standards.Manage document...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
Alvaria CXamritsar, punjab, in From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Technical Solutions Manager
Neurones IT Asiaamritsar, punjab, in The position includes the following key responsibilities : .Orchestrating delivery across multiple development teams, working for múltiple geographies.
Promoting alignment between Product and Tech tea...Show moreLast updated: 2 days ago
- Promoted
Zuora Senior Technical Specialist
Tradewebamritsar, punjab, in Tradeweb Markets is a world leader in the evolution of electronic trading.A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, i...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist
AppLogic Networksamritsar, punjab, in As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally.
Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago
- Promoted
SaaS Customer Support
PlusVibeamritsar, punjab, in AI campaign assistance, and more.This is a full-time remote role for a Technical Customer Support at Plusvibe.This person will be responsible for providing technical support to users, ensuring cust...Show moreLast updated: 1 day ago
- Promoted
Technical Support Engineer
Cimpressamritsar, punjab, in The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic.
The candidate will coordinate with cross-fu...Show moreLast updated: 21 days ago
- Promoted
Technical Sales Support Specialist
Allianze Infosoftamritsar, punjab, in Allianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service.
The Sales Support Engineer at Allianze ...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
Mech-Mind Roboticsamritsar, punjab, in Support the sales strategies and customer interaction of the outside sales team.Develop and implement processes between sales and solutions engineering.
Coordinate and participate in technical demon...Show moreLast updated: 2 days ago
- Promoted
Oracle Technical Support – Sales & Distribution
Best Infosystems Ltd.amritsar, punjab, in Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote).Oracle Technical Support – Sales & Distribution.
Proven experience in Oracle EBS R12 Tech Support, especially ac...Show moreLast updated: 30+ days ago
- Promoted
Desktop Support Specialist
ITC InfotechKapurthala, Punjab, India Job Opportunity Desktop Support Specialist at ITC Infotech.End user support (not remote support).Networking, DNS, LAN, WAN, DHCP, Outlook Configuration.
Kindly share the below details along with you...Show moreLast updated: 15 days ago