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Technical Presales Manager

Technical Presales Manager

TecSightPune, Maharashtra, India
10 hours ago
Job description

Employer : Tecsight

Location : Pune / Bangalore

Function : Solutions Engineering / Presales

Reports to : Director, Solutions Engineering (or VP Sales)

Clients : Global System Integrators (GSIs) and their enterprise end-customers

Travel : ~25–40% (client workshops, PoCs, partner events)

Role Summary

Own end-to-end presales across Digital Workplace (DWP) , Field Service Operations (FSO) , IT Infrastructure , Networking & Wireless . You’ll qualify opportunities with GSIs, lead discovery, architect fit-for-purpose solutions, run PoCs, and produce all sales / technical documentation through to delivery handover—balancing business outcomes, technical depth, cost, and delivery risk.

Primary Responsibilities

1) Presales & Solutioning (Core)

  • Lead discovery with GSIs and enterprise customers : current-state assessment, requirements, success criteria, risks, and constraints.
  • Architect solutions across :
  • DWP / EUC : Windows / macOS, M365 / Entra ID, Intune / SCCM, Autopilot / ABM, VDI (Citrix / VMware), app packaging, device lifecycle, collaboration, identity & conditional access, Zero Trust principles.
  • FSO : Field service tooling / workflows, mobile device management, offline / edge constraints, rugged devices, parts logistics integrations, shift / crew scheduling, service KPIs.
  • IT Infrastructure : Hybrid cloud (Azure / AWS / GCP), AD / Entra, backup / DR, virtualization (VMware / Hyper-V), storage, server builds, patching / automation (PowerShell / Terraform / Ansible).
  • Networking & Wireless : Campus / branch LAN, Wi-Fi 5 / 6 / 6E / 7 , SD-WAN, NAC / 802.1X, segmentation, DNS / DHCP / IPAM, WAN optimization; vendors e.g., Cisco / Meraki, HPE Aruba, Juniper, Fortinet, Palo Alto.
  • Produce HLD / LLD , integration maps, security controls, capacity models, and TCO / ROI .
  • Run PoCs / pilots and bake-offs; define success metrics; document outcomes and next steps.
  • Build competitive positioning and win themes aligned to each GSI’s methodology and offerings.

2) Implementation Orchestration & Handover

  • Create implementation plans , migration waves, rollback criteria, and acceptance tests.
  • Lead delivery kickoffs ; brief PMs / engineers; finalize RACI, RAID, and cutover plans.
  • Validate bill of materials (BOM / BOQ), licensing, and services estimates; protect margin.
  • Provide governance during early sprints; ensure scope adherence and change control.

    • 3) Sales Documentation & Governance

  • Own all client-facing artifacts : SoW , proposals , RFP / RFI responses , HLD / LLD , SAD , TDM , risk register , assumptions / dependencies , effort & pricing models , presentations .
  • Maintain a reusable proposal & diagram library (Visio / Lucidchart), reference architectures, and estimation templates.
  • Ensure compliance with GSI partner frameworks, data privacy, and customer infosec requirements.
  • Deliver persuasive executive presentations and demos to both technical and C-level audiences.

    • Required Experience & Skills

    Technical

  • 8–12+ years across presales / solutions for DWP / EUC, FSO, Infra, and Enterprise Networking / Wi-Fi.
  • Hands-on with : M365 / Entra / Intune / SCCM , Autopilot / ABM, Azure / AWS foundations, VMware / Citrix , Cisco / Meraki / Aruba / Fortinet , SD-WAN , NAC / 802.1X , Zero Trust , ITSM (ServiceNow) .
  • Strong understanding of SLA / OLA design , operational runbooks, monitoring / observability, and SRE / operability considerations.

    • Consulting & Commercial

  • Structured discovery and requirements engineering; translating business outcomes to architectures and SoW scope.
  • Costing & pricing, effort estimation, and TCO / ROI models; margin protection.
  • Clear storytelling, whiteboarding, and objection handling; executive presence.

    • Tools

  • Visio / Lucidchart, PowerPoint, Excel, Confluence / Jira, Git (for IaC samples), PowerShell; basic Terraform / Ansible familiarity a plus.

    • Certifications (nice to have)

  • Networking / Wireless : CCNP / CCNA, Aruba ACMP / ACSA, CWNA / CWSP, Fortinet NSE 4 / 5.
  • Cloud / Infra : Azure AZ-104 / AZ-305, AWS SysOps / Architect, VMware VCP, Citrix CCE-V / CCP-V.
  • Process : ITIL v4, PRINCE2 / PMP, TOGAF (preferred).

    • #tecsight #itservices

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