Retail Cluster Manager

About US : JUST IN TIME is India's leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We take steps to offer the best timepieces to our customers. JUST IN TIME has over 85 plus stores across India to offer the best daily wear, luxurious, fashionable, and smart watches.

Role Summary :

The Cluster Manager oversees the operational, sales, and service performance of multiple retail stores within an assigned cluster. The role ensures business objectives are met through effective team leadership, process compliance, customer satisfaction, and profitability optimization across stores.

Key Responsibilities :

1. Sales & Business Performance

• Drive sales and profitability targets for all stores in the cluster.
• Analyze daily, weekly, and monthly sales reports to identify performance gaps and opportunities.
• Ensure implementation of promotions, campaigns, and local marketing activities.
• Monitor competitor activities and provide market intelligence to the regional team.

2. Operations Management

3. People Leadership & Development

4. Customer Experience & Service Quality

5. Financial & Administrative Control

Key Performance Indicators (KPIs) :

Qualifications & Experience :

Skills Required

Ms Excel, Pos, Erp