Job descriptionCustomerProduct SupportStrong Communication and Documentation skillsGood working knowledge of M.S. Office, especially M.S. Excel, including VLOOKUP and pivot tableComputerInternet SavvyAbility to conduct Customer TrainingThe Implementation Specialist will support the client's Fleet Management System service offeringThe Implementation Specialist will also conduct WebEx training sessions for the customer teams in the use of product and reporting dashboardsThe role requires complete on-boarding of Fleet Management customers from initial welcome to customer account and dashboard setup to provisioning and back-end system configurations